Team Leader

Southern Co-Op; West of England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op is seeking a Team Leader to inspire the store team, uphold our values, and deliver an outstanding customer experience. This role focuses on energy, organisation, and a positive attitude, with full training provided to help you succeed.

You’ll support all aspects of store operations, engage with the local community, and step up in the Store Manager’s absence. The 27‑hour, 3‑day week offers flexible shifts, with training for alcohol licensing if required.

Qualifications

• Previous experience in a similar position is great, but not essential.
• You’re self-motivated with good communication and a willingness to learn.
• You may be required to obtain a personal licence to sell alcohol; full training provided.

Responsibilities

• Support all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engage with and support the local community.
• Assist with day-to-day management of the store, ensuring it’s safe, legal and running smoothly and stepping up in the Store Manager’s absence.
• Lead by example and support your team to deliver a consistently excellent customer experience.
• Contribute to store growth by developing colleagues and helping them thrive.

Skills

Team leadership

Communication

Self-motivated

Job description

We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a part-time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.