TEAM LEADER

Cinnamon Care Collection; Warwick-on-Eden; On-site; GBP 42,000 - 46,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life Discount Scheme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Company Recognition Awards

Job summary

Cinnamon Care Collection's Oakley Grange in Warwick is seeking a hands-on Team Leader to supervise care teams, ensure person-centred care, and support residents and their families. You will work alongside the Deputy Manager to deliver high standards and coach Senior Care Assistants.

The role is full-time, 48 hours per week with alternate weekends, day shifts with occasional night coverage, and a clear path into Deputy Manager opportunities within a top UK care home group.

Qualifications

• NVQ 3 essential.
• NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management is desirable.
• Two years’ experience in long-term care or similar industry.

Responsibilities

• Co-ordinate the resident assessment process with Deputy Manager, involving residents in needs and preferences.
• Ensure information about each resident is documented to support a person-centred approach.
• Work hands-on with the team to maintain appropriate levels of care at all times.
• Deliver and manage medication administration with robust audits including pharmacy processes.

Education

NVQ 3 essential

NVQ 4 in Care

QCF Level 4 Diploma in Management

Job description

Team Leader

• Full Time
• Warwick, UK
• 17.1217.12 GBP / Year

Team Leader

£17.12 Per Hour Plus Company Benefits

Full Time Hours

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies To Work For’

Please note, we are unable to offer sponsorship for this role

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

This position will be working 48 hours per week and will include alternate weekend working. The role will predominantly be working day shifts, however, you must be prepared to cover night shifts or do night visits when required.

The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future.

Our team member benefits include:

• Paid Breaks
• Uniforms
• Staff Meals
• Nest Pension
• Employee Assistance Programme
• Care Workers Charity
• ‘Spice of Life’ – Discount Retail Scheme
• Cycle Scheme
• Eye Care
• Refer a Friend Scheme
• Reward Vouchers
• Quarterly & Annual Company Recognition Awards

Main Responsibilities Of The Role

• Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
• Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
• To work hands-on with the team to ensure the appropriate levels of care are in place always.
• Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
• Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
• Regularly communicate to family members with regards to resident needs and progress.
• Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
• Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.

Essential For This Role

• NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
• Two years’ experience in long-term care or similar industry
• Experience of planning, implement, evaluate and clearly document care delivery
• Experience of working with older people.