Team Leader

Cinnamon Care Collection; Warwick; A distancia; GBP 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid breaks

Uniforms

Staff meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life Discount Scheme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Quarterly & Annual Company Recognition

Descripción de la vacante

Oakley Grange is part of Cinnamon Care Collection in Warwick. This Team Leader role is 48 hours per week with alternate weekend work, primarily day shifts and potential night coverage. You will supervise care teams, ensure person-centred care, support families, and drive training and recruitment activities.

This hands-on leadership role offers progression toward Deputy Manager with a focus on maintaining high standards of care and team performance.

Formación

• NVQ3 in care is essential.
• NVQ4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management is desirable.
• Two years' experience in long-term care or similar industry.
• Experience in planning, implementing, evaluating and documenting care delivery.
• Experience of working with older people.

Responsabilidades

• Coordinate the resident assessment process with resident involvement for care planning.
• Ensure information is written and communicated for a person-centred approach.
• Work hands-on with the team to ensure appropriate levels of care.
• Deliver and manage medication administration with robust auditing and training.
• Recruit care team and manage contracted hours and ongoing recruitment needs.
• Communicate with families regarding resident needs and progress.
• Manage team absence and conduct return-to-work sessions with support.
• Oversee handovers between shifts and keep management informed.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants.

Conocimientos

NVQ 3

NVQ 4 / QCF Level 4

Two years' experience in long-termcare

Care planning

Team coaching

Medication administration

Educación

NVQ 3 in care

NVQ 4 in Care Management

Registered Manager Award / QCF Level 4 Diploma in Management

Descripción del empleo

£17.12 per hour plus company benefits
Full Time Hours

A Top 20 Care Home Group 2026!

Awarded 'One of the UK's Best Companies To Work For'

Please note, we are unable to offer sponsorship for this role

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

This position will be working 48 hours per week and will include alternate weekend working. The role willpredominantly be working day shifts, however, you must beprepared to cover night shifts or do night visits when required.

The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future.

Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity*'Spice of Life' - Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards

Main Responsibilities of the role:

• Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
• Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
• To work hands-on with the team to ensure the appropriate levels of care are in place always.
• Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
• Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
• Regularly communicate to family members with regards to resident needs and progress.
• Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
• Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.

Essential for this role:

• NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
• Two years’ experience in long-term care or similar industry
• Experience of planning, implement, evaluate and clearly document care delivery
• Experience of working with older people.