Team Leader

Trinny London; St Albans; On-site; GBP 16,365 - 23,308; Full time

Benefits offered by this job

50% company discount after probation

Competitive commission structure

Rewards and Recognition Scheme

Job summary

A reputable beauty brand is seeking a dedicated Team Leader to lead their St Albans location. You will oversee daily operations, manage a team, and ensure that objectives and KPIs are met. Ideal candidates should be passionate about makeup and skincare, with leadership experience in the luxury retail sector. The position offers a competitive salary starting from £14.40 per hour, along with benefits including a 50% company discount and a rewards scheme.

Qualifications

• Experience in leading a team, ideally in the luxury sector.
• Strong adaptability in a changing environment.
• Positive attitude and strong organizational skills.

Responsibilities

• Lead the team by achieving targets and improving product knowledge.
• Manage daily operations and ensure business success.
• Conduct performance reviews and address any issues.

Skills

Experience leading a team

Passion for makeup and skincare

Strong communication skills

Mathematical skills

Comfortable working towards KPIs

Job description

Role - Team Leader

Location - Voisins, Jersey

Hours - Full Time

Salary - from £14.40 per hour, plus market leading commission

Responsibilities

• Lead your team from the front by:
  • Achieving your own targets
  • Improving your product knowledge and staying up to date with beauty trends
  • Conducting appointments and elevating your artistry
  • Always demonstrating a customer‑centric approach
• Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth‑running of your business
• Complete and distribute rotas, and log payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system
• Oversee the execution of inventory checks, stock counts and visual merchandising
• Accurately follow health and safety procedures
• Utilise retail management and team meetings to feedback on your counter’s performance
• Ensure that your team and counter are meeting business objectives, targets and KPIs, and address underperformance, seeking support from the Training Team or Area Manager where necessary
• Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources
• Conduct weekly 121s and monthly reviews, championing your team’s ambitions to progress
• Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary

Requirements

• Experience leading a team, ideally within the luxury sector
• Passionate for makeup and skincare
• Proven experience leading a team to success within the retail industry
• Adaptable and confident with an ever‑changing environment
• Positive and can‑do attitude
• Strong communication and mathematical skills
• Comfortable working towards and exceeding KPIs
• Punctual and organised

Benefits

• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
• Competitive commission structure
• T‑Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves. We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.