Make Up Artist - Part Time - 16 Hours

Trinny London Limited.; Greater London; Hybrid; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Starter Stack

Staff discount

Commission

T-Parties

Rewards & Recognition

Job summary

Trinny London is seeking Makeup Artists for its Wimbledon counter to deliver exceptional customer service and expert makeup advice. You will demonstrate products, guide customers to the right looks, and book appointments while maintaining lively displays.

You will join a fast-growing team with a strong commission structure, starter stack benefits, and a company culture focused on empowering customers and teammates alike.

Qualifications

• Retail experience in beauty or cosmetics.
• Passionate about makeup and skincare.
• Experience with CRM and data capture targets.

Responsibilities

• Greet customers on the counter with exceptional service from introduction to sale.
• Provide a personalised consultative approach and offer services like Match2Me and appointments.
• Demonstrate and recommend products to achieve desired looks and address concerns.
• Conduct pre-booked customer makeup appointments.
• Meet and exceed sales targets by promoting makeup and skincare products.
• Upsell and cross-sell related items to maximise sales opportunities.
• Collaborate with the team to achieve sales goals.
• Keep makeup section organised, clean, and visually attractive.
• Maintain clean, sanitised tools and workstations to health and safety standards.

Skills

Retail experience

Makeup passion

CRM & data targets

Customer-centric

Job description

Are you ready to rethink your routine? We’re looking for Makeup Artists to join our sparkling Wimbledon team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role

Your daily to-dos might look like this:

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale
• Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
• Demonstrate and recommend products to achieve desired looks and address individual concerns
• Conduct pre-booked customer make-up appointments
• Meet and exceed sales targets by actively promoting and selling makeup and skincare products
• Upsell and cross-sell related beauty and skincare items to maximise sales opportunities
• Collaborate with the team to achieve overall sales goals
• Ensure the makeup section is well-organised, clean, and visually appealing
• Implement and maintain attractive displays to highlight featured products and promotions
• Keep makeup tools and workstations clean and sanitised to meet health and safety standards

These skills will help you go far in this role:

• Experience in a retail position, ideally within beauty or cosmetics
• Passionate for makeup and skincare

• Experience with customer relationship management and data capture targets

• Adaptable and confident with an ever-changing, fast-paced and high-pressured environment

• Positive and can-do attitude
• Comfortable and motivated by working towards and exceeding targets and KPIs
• Punctual and flexible to work retail hours, including bank holidays and weekends
• Personable with a customer-centric mindset

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:

• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after probation
• Competitive commission structure
• T-Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

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