Team Leader

Marton Care Homes; South Shields; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Friendly workplace

Career progression

Training opportunities

Job summary

The Lodge, Farnham Road, South Shields, Tyne and Wear, United Kingdom is seeking a Team Leader to join Marton Care Homes on a permanent basis. You will lead a compassionate team of care assistants, oversee daily living support, and ensure residents receive dignified, person-centred care.

The role requires empathy, reliability, and the ability to motivate staff to deliver outstanding outcomes. You’ll contribute to care planning, supervise junior staff, and help create a warm, engaging home life

Qualifications

• Experience leading a care team or similar role.
• NVQ Level 3 (or willing to work toward this).
• Committed to person-centred, compassionate care.

Responsibilities

• Support training and supervision of junior staff.
• Assist residents with daily living while maintaining dignity.
• Monitor resident well-being and coordinate with GPs.
• Maintain care plans and daily records.
• Respond to nurse calls and manage communications.
• Promote activities and social engagement.

Skills

Team leadership

Communication

Organisational skills

Motivation

Empathy

Flexibility

Education

NVQ Level 3

Job description

Job Description: Team Leader

Location

The Lodge. Farnham Road, South Shields, Tyne and Wear, United Kingdom

Job Type

Permanent, Full time

Sponsorship

Not currently available

Join Marton Care Homes – Make A Difference, Every Day

Marton Care Homes is a family-run care group, built on a foundation of compassion, respect, and a deep commitment to personalised care. Our vision is simple: to create homes where people are treated as individuals, supported with dignity, and empowered to live their best possible life.

At The Lodge these values are at the heart of everything we do. We’re currently looking for a Team Lead to join a team that truly cares about each other, our residents, and the quality of life we provide.

We believe life should be full of joy and purpose. That’s why we’re looking for an enthusiastic and compassionate Senior Care Assistant to help create meaningful, engaging experiences for our residents every day. This is your chance to be part of something truly rewarding, helping make people smile and turning ordinary moments into lasting memories.

What You’ll Be Doing

• Ensure the highest possible levels of care are maintained by supporting/assisting Residents, when required, with all aspects of daily living.
• Support training and supervision of junior and new Staff Members in all aspects of their work in the Home, under the supervision of senior Staff Members.
• Assist Residents in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide supervision and attention when needed, ensuring Residents retain their comfort and dignity.
• Pay particular attention to assisting Residents who have limited mobility, or physical / learning difficulties making the best use of aids provided.
• Closely monitor Residents who may be confused and/or who have behavioural problems.
• Assist in the promotion of continence.
• Assist in the delivery of care for Residents who are dying or who have a progressive illness. Assist with last offices.
• Complete, observe & review care planning needs for Residents, and complete written daily records as instructed and in line with the Company’s policies and procedures.
• Assist in framework of social activities by interacting with Residents and helping them continue with hobbies and activities in the Home.
• Answer Nurse call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
• Report on well-being of Residents and liaise with GPs and Support Managers etc.

What We’re Looking For

• Warm, approachable, and brimming with positivity
• Organised, reliable, and confident leading a Team
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends
• Previous experience in a similar role
• NVQ level 3 (or willing to work towards this)

What We Offer

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents