Team Leader

greene king; Sherborne St John; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Team Leader at Chef & Brewer, where you’ll lead by example in a fast-paced pub environment. Ensure exceptional customer experiences, support your team during busy periods, and maintain high standards in service. This role offers career progression, training opportunities, and competitive benefits including salary, discounts, and referral bonuses.

Benefits

Career development opportunities

Discount of 33% for you and 15% for loved ones

Employee assistance program

Discount of 50% at Greene King Inns

Wagestream access

Retail discounts

Qualifications

• Experience in a team leadership role within hospitality preferred.
• Strong communication skills and ability to lead by example.
• Ability to handle customer complaints and ensure satisfaction.

Responsibilities

• Lead a team to deliver excellent customer service.
• Coordinate team activities during busy shifts.
• Ensure a safe and clean bar environment.

Skills

Customer service

Team coordination

Attention to detail

Problem-solving

Positive attitude

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country, which are welcome escapes for our customers, feeling like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food, and expertly chosen drinks ranges are perfect for any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and additional benefits including:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we offer training and development at every level.
• Discount of 33% for you and 15% for your loved ones on all of our brands – enjoy your favorite food and drinks at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – enjoy a weekend away without breaking the bank.
• Refer a friend – know someone interested in a new role? When they are hired, you could earn up to £1,500 for referring them!
• Wagestream – access your wages before payday for life's unexpected expenses.
• Retail discounts – Up to 30% off at Superdrug, exclusive discounts with Three Mobile, and many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts, ensuring everything runs smoothly.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured to perfection.
• Be a role model in delivering excellent service and making every customer feel welcome.
• An ability to think quickly and adapt to challenges during a busy shift.
• A positive, can-do attitude and strong team spirit.