Team leader

Costa Coffee; Royston; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a renowned global coffee brand as a Team Leader. In this role, you'll lead shifts, train new Baristas, and uphold the high standards of service that customers expect. With a focus on creating memorable experiences, you'll be instrumental in crafting new recipes and ensuring operational excellence. The company offers competitive pay, flexible working hours, and a range of attractive perks, including a generous pension scheme and discounts on food and drinks. This is an exciting opportunity to grow your career in a supportive and inclusive environment.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Financial Support Fund

Qualifications

• Demonstrated leadership skills in a fast-paced environment.
• Ability to train and mentor new team members.

Responsibilities

• Lead shifts and ensure smooth operations during busy periods.
• Train and accredit new Baristas while maintaining high standards.

Skills

Leadership

Customer Service

Training

Team Management

Job description

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Permanent

Applicants must be flexible and the role will involve weekend working.

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that’s not all. Explore even more of our perkshere: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

For any reasonable adjustments and general queries, please get in touch with [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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