Team Leader

Card Factory; Prestwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retailer in greeting cards is seeking a dedicated Team Leader to enhance customer experiences and drive operational success in their Prestwich store. This exciting opportunity involves leading a team, supporting management, and delivering exceptional service, catering to customers' special moments. With a focus on personal and team growth, this role offers outstanding benefits and prospects for career development.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support

Seasonal incentive schemes

Opportunities for Retail Apprenticeships

Access to learning and development content

Discounts across hundreds of UK retailers

Employee Assistance Programme

Qualifications

• Strong leadership skills.
• Customer-centric approach.
• Commercially minded.

Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead the store team in absence of Store Manager.
• Ensure high standards and exceptional customer service.

Skills

Leadership

Customer Service

Commercial Awareness

Team Player

Job description

Location: Unit 22 Longfield Centre, Prestwich M25 1AY

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on the customer. You will lead the store team in the absence of the Store Manager, ensuring high standards and exceptional service every day.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates strong leadership skills.
• Positive, forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true Omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.

We offer a wide range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial Wellbeing Support (education tools, salary advance)
• Seasonal incentive schemes
• Opportunities for Retail Apprenticeships
• Access to learning and development content
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support

This is an exciting role with genuine prospects. If this role aligns with your career aspirations, click "Apply Now".

We reserve the right to close this vacancy once sufficient applications are received. Early application is advised as applications are reviewed regularly.

Location: The Longfield Centre, Prestwich, United Kingdom