Team Leader

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 28,000 - 34,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Team Leader to oversee the full administrative function supporting clinical divisions. The role focuses on delivering a professional, comprehensive administrative service, coordinating staff, standardising processes and maintaining high-quality, responsive support for patients and frontline teams.

You will drive improvements in patient flow, data quality and service delivery, while supporting staff development and workload

Job description

We are #OneTeamOneOUH
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

We are #OneTeamOneOUH
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!
Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
The Team Leader is responsible for the delivery and oversight of a professional, comprehensive, and efficient administrative service, ensuring it is consistently delivered to all patients and members of the Department. This includes leading and supporting the administrative team, ensuring standardisation of processes, and maintaining a high-quality, responsive service.
The role involves coordinating and supervising the full administrative function for a specialty team, including providing operational support to consultant teams and ensuring effective management of patient pathways. The Team Leader has responsibility for ensuring pathways are actively managed in line with the Trust's Elective Access Policy, supporting the achievement of RTT and other performance standards, and proactively addressing risks to patient flow, data quality, and service delivery.
The post holder will also be responsible for supporting staff development, managing workload distribution, and driving continuous improvement to enhance both service efficiency and patient experience.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
For further details / informal visits contact: Name: Dajana Job title: Assistant Services Manager Email address: [e-mail] Telephone number: 01865226131