Team Leader

Mayfair Homecare; Milton Keynes; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Mayfair Homecare is seeking a Team Leader for their Wycombe branch. The role will involve supervising and mentoring the care team, delivering high-quality community care, and occasionally covering the rota.

You may be required to travel within the Wycombe area to complete quality monitoring and care tasks. Applicants should have at least 2 years in Health & Social Care, be working towards or hold NVQ Level 3, and hold a full driving licence.

Formación

• 2+ years' experience in Health & Social Care.
• NVQ Level 3 or working towards it.
• Full driving licence.

Responsabilidades

• Quality monitoring including spot checks, care assessments and supervisions.
• Auditing MRC charts and communication logs on a monthly basis.
• Conducting assessments: completing care plans, risk assessments and client onboarding.
• Liaising with social services, doctors, district nurses and other external partners.
• Staff induction: supporting new Homecare staff to complete the care certificate.
• On-call duties with a centralized out-of-hours service; backup rota with extra pay for care calls.

Conocimientos

Health & Social Care experience

Educación

NVQ Level 3

Descripción del empleo

Mayfair Homecare have an exciting opportunity for a Team Leader to work out of the Wycombe branch. This role is based in Wycombe, but you will need to travel to carry out some duties. We deliver a range of services in the community around the Wycombe area. We are looking for an experienced Team Leader, Care Supervisor or someone with relevant experience to join the team. You will supervise, mentor and lead the care team in delivering an exceptional standard of care to our service users. You may be required to cover the Rota as and when needed, these hours will be paid on top of your team leader salary.

The Role

The role would include a range of tasks such as:

• Quality Monitoring- Spot checks, Care Assessments, Supervisions, Annual Appraisals, Client Reviews and other key monitoring task
• Auditing- Auditing MRC Charts and communication logs on a monthly basis
• Conducting Assessments- Completing care plans, risk assessments and setting new clients up with Mayfair Homecare.
• Working with external agencies- Liaising with social services, Doctors, District Nurses and other key external partners
• Staff Induction- Supporting new Homecare staff when they start with ourselves ensuring the care certificate is completed and they are supported.
• On call- We have a centralized out of hours on call service. However, all office staff take part in a backup Rota which you would need to take part on a shared basis as well as in times of need deliver hands on care. Additional pay is offered for back up and any care calls completed.

The Team Leader role is focused on continuing to provide excellent care to our Homecare clients across Wycombe and surrounding areas.

We are interested in speaking to candidates who

• have a minimum of 2 years' experience in Health & Social Care
• have or are working towards a NVQ Level 3
• full driving licence
• Willing to travel to complete quality monitoring duties