Team Leader

The Coffee House; Middleton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a vibrant team at a leading coffee house! As a Coffee House Team Leader, you will play a key role in creating memorable experiences for guests while ensuring high standards in service and quality. With a focus on teamwork and passion for coffee, you’ll support the Store Manager in daily operations, inspire your colleagues, and help shape the future of our coffee community.

Benefits

Competitve salary

Career development through The Coffee House Academy

Qualifications

• Passion for coffee and service.
• Ability to inspire and manage a team.
• Strong communication skills.

Responsibilities

• Guide and work with the team to ensure an exceptional guest experience.
• Maintain quality and health standards in service.
• Manage opening and closing operations.

Skills

Leadership

Teamwork

Guest Experience

Quality Control

Job description

Join Our Passionate Team as a Coffee House Enthusiast!

About the Opportunity:

Salary: Enjoy a competitive rate of pay, up to £13.30 per hour

Contract: Permanent, offering a minimum of 30 hours per week

About Us:

Calling all coffee lovers! At The Coffee House, nestled in the heart of Middleton, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.

Core Brand Values:

Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you're catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.

Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.

Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.

Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.

About You:

Are you ready to bring your energy and enthusiasm to our team? Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Leader, you’ll be essential to our store’s success. Acting as the cornerstone of our business, you’ll support the Store Manager in ensuring seamless operations and an exceptional guest experience, all whilst helping our team achieve their full potential.

What You Will Bring:

Leadership and Management

• Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
• Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
• Foster a vibrant work environment where teamwork is paramount.

Guest Experience

• Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
• Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.

Quality Control

• Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
• Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
• Enforce all health and safety protocols, nurturing an environment where guests and team thrive.

Product Expert

• Develop an in-depth understanding of our offerings to confidently advise and assist guests.
• Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.

Team Player

• Hold responsibility for opening and closing the store and other duties as needed.
• Most importantly, have fun—this is your time to learn, develop, and meet great people.

Our Hiring Process:

• Apply now through our website.
• Stand out from the crowd? You'll hear from us for a friendly chat about your skills and experience.
• Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.

Ready to brew up some magic? Apply today at and become part of something special!

Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.

Warm Regards,

The Coffee House Team

Job type Permanent Posted 2025-06-05T00:00:00 2 days ago

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OUR STORY

Hi, we’re Chris and Stephen, brothers and founders of The Coffee House. We had a life-long dream of opening a chain of premium coffee shops, that will serve the most delicious food and drink. Our passion is to create a unique store environment for our customers that will evolve the way people EAT, DRINK and RELAX in their local community.

Our adventure began when we took the plunge in 2010 to open our first store in our home village of Lymm. In the space of ten years we have rapidly grown from one store to seven, with three more due to open in Runcorn, Warrington and Bellevale by mid 2021.

Our coffee blend is the heart of our business and is sourced from a local Roastery, this ensures that fresh tasting coffee is served by our trained baristas each and every day and what also makes us different from the larger chains is our ability to make our delicious products in our Central Production Unit using ingredients that are specially selected from local and other independent businesses.

We are a forward thinking company and pride ourselves on creating new and innovative ways of working. Being a fast paced, independent chain of coffee shops enables us to create a culture where each member of staff feels a part of The Coffee House family. We have always said ‘what we do, we will aim to do well', with amazing products, served in modern, cosy settings by passionate teams, to each and every customer, it's exciting to see what the future holds and we look forward to working with many more valuable stakeholders to make great things happen.

THE COFFEE HOUSE ACADEMY

We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.

As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.