Team Leader

TN United Kingdom; Luton; On-site; GBP 29,000; Full time

Job summary

Join a dynamic team at Luton Airport as a Team Leader, where your leadership skills will shine! In this full-time role, you'll oversee daily operations, ensuring customer satisfaction and safety while managing a dedicated team. This position offers an exciting opportunity to develop your career in a supportive environment that values excellence and teamwork. If you're passionate about leading others and creating memorable customer experiences, this is the perfect role for you!

Qualifications

• Experience in managing a team is essential.
• Excellent interpersonal skills and a professional appearance.

Responsibilities

• Monitor daily operations of Priority Parking and ensure vehicle readiness.
• Induct, train, and develop team members while managing shifts.

Skills

Team Management

Interpersonal Skills

Self-Motivation

Multitasking

Job description

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Luton Airport – Team Leader – Full Time

Shift pattern: 4 on 4 off, 2 days & 2 nights, 12 hours each

Salary: £28,674.00 Per Annum

Are you a Leader?

• Do you have a knack for managing people?
• Are you a self-motivated individual?

If you have a passion for excellence, a knack for managing people, and a drive to elevate customer experiences, this is your ticket to an exciting journey!

Join our friendly team at Luton Airport as a Team Leader.

What you’ll do

• Monitor and manage the daily operations of Priority Parking, ensuring proper documentation and vehicle readiness.
• Ensure customer vehicles are driven and parked safely.
• Maintain communication with the Service Delivery Manager (SDM) and Service Delivery Supervisor (SDS).
• Handle customer issues and carry out initial investigations.
• Comply with company policies, health and safety laws, and relevant legislation.
• Support and deputise for the SDS to maintain standards and compliance.
• Organise, manage, and motivate the team across shifts.
• Ensure staff follow operating procedures and practices.
• Induct, train, and develop team members; monitor performance.
• Protect company assets and revenues.
• Complete shift handovers accurately.
• Adhere to health & safety requirements and best practices.
• Record incidents thoroughly and follow up on actions.
• Ensure staff conform to uniform regulations.

What you’ll bring

• Experience in managing a team
• Professional appearance and attitude
• Excellent interpersonal skills
• Self-motivated and proactive
• Ability to prioritize and multitask
• Ability to manage and motivate teams

Think you’re the right fit? APPLY NOW!

We promote a fair and motivating work environment, offering development opportunities and striving for excellence.