Team Leader

Greene King; Leighton Buzzard; Vor Ort; GBP 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Career development

33% staff discount on Greene King pubs

15% family discount on brands

Pension contributions

Employee wellbeing / EAP

Maternity/paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns &

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Zusammenfassung

Greene King Pub & Din­ing is seeking a Team Leader to run shifts, ensuring staff have what they need and guests receive excellent service. You will deputise for management, coordinate the team, and maintain safety and compliance throughout busy periods.

You will model great service, support colleagues, and contribute to a positive, inclusive environment across our pubs and inns. This role is based on-site and requires strong English communication.

Qualifikationen

• Provide customers with heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift.

Aufgaben

• Make sure the bar is safe, legal, and clean, and issues are dealt with quickly and safely.
• Lead by example to ensure high standards are maintained.
• Support on busy shifts to keep operations running smoothly.
• Foster a welcoming environment for customers and staff.

Kenntnisse

Customer service

Team leadership

Shift coordination

Health & safety

English communication

Jobbeschreibung

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the perfect balance between traditional character, charm, and authenticity. These qualities give Pub & Dining a timeless appeal that makes us a firm favourite for celebrating the moments that make life special.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.