Team Leader

greene king; Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a leading company known for its flame-grilled food as a Team Leader. You will inspire your team to deliver exceptional customer experiences while managing busy shifts, ensuring safety, and resolving challenges. With opportunities for career growth, competitive salary, and various perks, this role ensures your hard work is rewarded.

Benefits

Career progression and training opportunities

33% discount at all brands

Employee assistance program

50% discount at Greene King Inns

Refer-a-friend bonus

Early wage access through Wagestream

Retail discounts at Superdrug and others

Qualifications

• Role model for excellent service.
• Ability to manage and resolve issues.
• Experience in fast-paced environments.

Responsibilities

• Lead the team ensuring high standards of service.
• Coordinate operations during busy shifts.
• Ensure compliance with safety and cleanliness standards.

Skills

Customer Service

Team Leadership

Attention to Detail

Adaptability

Problem Solving

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame-grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution, and additional benefits:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we offer training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you can enjoy your favourite food and drinks at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile, along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs smoothly.
• Ensure the bar is always safe, legal, and clean, and address any issues promptly and safely.

What you’ll bring…

• A great eye for detail, ensuring every pint is poured to perfection.
• Be a role model to the team in delivering excellent service and making every customer feel welcome.
• An ability to think on your feet and adapt to challenges during a busy shift.
• A positive, can-do attitude and being a true team player.