Team Leader

greene king; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Rejoignez Greene King en tant que Team Leader, un rôle crucial pour diriger votre équipe et garantir une expérience client exceptionnelle. Grâce à des opportunités de formation et de développement, ainsi que des avantages tels que des réductions et des programmes d'aide, vous aurez tout le nécessaire pour réussir. Ce poste vous mettra au défi de coordonner votre équipe, de résoudre les problèmes et de maintenir des normes élevées, tout en créant des moments mémorables pour les clients.

Benefits

Opportunités d'avancement professionnel

Réduction de 33% sur tous nos marques

Programme d'aide aux employés

Wagestream - accès à vos salaires avant le jour de paie

Réductions dans les magasins de détail allant jusqu'à 30%

Prime de parrainage jusqu'à 1500£

50% de réduction dans nos auberges et hôtels

Qualifications

• Expérience en service client souhaitée.
• Capacité à coordonner et gérer une équipe pendant les périodes de forte affluence.
• Qualités de leadership et attitude positive.

Responsibilities

• Assurer une expérience mémorable aux clients.
• Agir en tant que remplaçant du management en leur absence.
• Maintenir un environnement de bar sûr et propre.

Skills

Leadership

Service client

Adaptabilité

Esprit d'équipe

Attention aux détails

Job description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Company Description

Join us at Greene King pubs, where we have always been a beacon for communities, bringing people together. Our community pubs are the heart of the local area, led by a local hero and staffed by a team ready to serve your favourite drinks. Our pubs embody the true spirit of a local pub, hosting events, serving delicious food, or providing a space for friends to catch up over drinks.

Additional Information

We’re committed to rewarding our team’s hard work, which is why…

You’ll receive a competitive salary, pension contributions, and benefits including:

• Opportunities for career advancement across our well-known brands, supported by industry-leading training and development programs.
• Discounts of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favourite food and drinks at a reduced price.
• Free employee assistance program providing mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for your loved ones at our Greene King Inns and hotels, perfect for weekend getaways.
• Referral bonus of up to £1,500 when you refer a friend who is successfully hired.
• Wagestream – access your wages before payday for life's surprises.
• Retail discounts including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Provide customers with a memorable and heartfelt experience every visit.
• Act as a deputy for the management team and resolve issues in their absence.
• Coordinate and organise the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• An eye for detail, ensuring every pint is poured perfectly.
• Leadership qualities to motivate the team and deliver excellent service.
• Ability to think quickly and adapt to challenges during busy periods.
• A positive attitude and team spirit.