Team Leader

Caretech Supplies LLC; Hertford Heath; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Career progression

Job summary

Caretech Supplies LLC is seeking a dynamic Residential Team Leader for our Children’s Services to lead the day-to-day operations of the residential home and supervise care staff, ensuring a safe, nurturing environment for every child.

The ideal candidate will hold a Level 3 Diploma in Residential Childcare, have supervisory experience, a strong safeguarding background, and excellent communication skills.

Qualifications

• Experience in supervisory or leadership role within children’s residential services.
• Strong safeguarding and child protection knowledge.
• Excellent communication and interpersonal skills.
• Full UK driving licence.
• Comfort using electronic care recording systems daily; Clearcare is an advantage.

Responsibilities

• Lead, motivate, and manage a team of Residential Support Workers.
• Ensure the home operates in compliance with relevant legislation, policies, and procedures.
• Promote a child-centred approach focusing on welfare, development and safety.
• Support children in achieving personal goals and life skills.
• Oversee planning and delivery of individual care plans.
• Manage staff rotas, ensuring adequate staffing levels.
• Conduct regular supervisions, appraisals, and training sessions.
• Handle safeguarding concerns and ensure proper recording and reporting.
• Build positive relationships with external agencies, families, and the local community.

Skills

Leadership

Team management

Safeguarding knowledge

Communication skills

Problem solving

Digital systems

Education

Level 3 Diploma in Residential Childcare

Tools

Clearcare (advantage)

Job description

Residential Team Leader - Children's Services

WE DO NOT OFFER SPONSORSHIP OR SWAPS

Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you!

We are seeking a dynamic and compassionate Residential Team Leader to join our Children’s Services team. This is a fantastic opportunity to lead by example, ensuring that vulnerable children receive the care, guidance, and stability they need to thrive.

About the Role

As a Residential Team Leader, you will be responsible for the day-to-day management of the residential home, supporting a team of care staff to deliver high-quality care to children and young people. You will play a pivotal role in promoting a safe, nurturing, and supportive environment where every child feels valued and empowered.

Key Responsibilities

• Lead, motivate, and manage a team of Residential Support Workers.
• Ensure the home operates in compliance with relevant legislation, policies, and procedures.
• Promote a child‑centred approach, focusing on the welfare, development, and safety of each child.
• Support children in achieving their personal goals and help them develop essential life skills.
• Oversee the planning and delivery of individual care plans.
• Manage staff rotas, ensuring adequate staffing levels at all times.
• Conduct regular supervisions, appraisals, and training sessions for the team.
• Handle safeguarding concerns and ensure all incidents are appropriately recorded and reported.
• Build positive relationships with external agencies, families, and the local community.

About You

We are looking for a resilient, empathetic, and proactive individual who has experience working in residential childcare and is ready to take the next step in their career. The ideal candidate will possess:

• A Level 3 Diploma in Residential Childcare (or equivalent).
• Previous experience in a supervisory or leadership role within children’s residential services.
• A strong understanding of safeguarding and child protection policies.
• Excellent communication and interpersonal skills.
• The ability to remain calm under pressure and handle challenging situations effectively.
• A full UK driving licence.
• New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role.

Why Join Us?

• Competitive salary and benefits package.
• Comprehensive training and development opportunities.
• Career progression within a supportive and inclusive organisation.
• The chance to make a real difference in the lives of vulnerable children.