Team Leader

Greene King; Kempston; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development opportunities

33% discount for employees

Free employee assistance program

Family-friendly policies

50% discount at Greene King Inns

Refer a friend bonus

Access wages before payday

Retail discounts up to 30%

Job summary

Greene King is seeking a Team Leader in Kempston to lead and support the team in delivering exceptional service. Your role will involve ensuring a smooth operating shift, resolving issues, and maintaining high standards at the bar. The position offers a competitive salary, career development opportunities, and a range of benefits including discounts at Greene King Inns, wellbeing support, and retail discounts. Join Greene King to make a difference in a vibrant team environment.

Qualifications

• A great eye for detail, ensuring perfect pours.
• Role model for team service standards.
• Ability to think on your feet during busy shifts.
• Positive can-do attitude and a real team player.

Responsibilities

• Provide memorable customer experiences.
• Deputise for management and resolve issues.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.

Skills

Attention to detail

Customer service skills

Adaptability

Positive attitude

Team player

Job description

Overview

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

As a Team Leader, you will…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

What you’ll get

• You’ll receive a competitive salary, pension contribution as well as benefits including:
• The chance to further your career across our well-known brands – as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Notes: This description reflects typical duties and perks and is not a guarantee of compensation or benefits. All roles are subject to company policy and applicable law.