Team Leader

Harley House Supported Living - Clacton-On-Sea; Great Bentley; On-site; GBP 28,000 - 36,000; Full time

Job summary

Harley House Supported Living – Clacton-on-Sea is recruiting a dedicated Team Leader to oversee day and night shifts, guiding a team of Support Workers to deliver high-quality, person-centred care. The role requires proactive leadership, resilience, and a commitment to safeguarding and enabling independence for adults with complex needs.

The successful candidate will coordinate rosters, support staff development, and work closely with families and health professionals to achieve positive

Qualifications

• Experience leading support teams for people with disabilities.
• Ability to manage schedules and staff supervision.
• Strong communication and relationship-building skills.
• Ability to remain calm and decisive in challenging situations.

Responsibilities

• Lead and support a team of Support Workers to deliver person-centred care.
• Promote best practice and professional standards across the team.
• Ensure care plans, risk assessments, and behaviour support strategies are implemented.
• Support daily living activities, community access, and meaningful engagement.
• Monitor and report on staff performance and rota management.
• Collaborate with families, healthcare professionals and external agencies.

Skills

Leadership

Team management

Communication

Problem-solving

Resilience

Organisation

Job description

Team Leader (Days & Nights)

Please note, we do not offer any sponsorship opportunities. This role will require a manual driving licence. GOR - Genuine Occupational Requirement for this role is open to female applicants only due to privacy needs in a woman's support service, as permitted under The Equality Act 2010, Schedule 9, paragraph 1.

Harley House Supported Living – Clacton-on-Sea

Safe • Sound • Supportive

At Harley House Supported Living, our values are at the heart of everything we do. We are committed to creating environments that are Safe, promoting wellbeing and security; Sound, delivering high-quality, consistent support; and Supportive, empowering people to live fulfilling lives and achieve their full potential.

Full-Time Team Leader Position Available | Day and Night Shifts

Harley House Supported Living is seeking a dedicated, experienced, and compassionate Team Leader to join our team in Clacton-on-Sea.

This is a fast‑paced and varied role where no two days are the same. The successful candidate will be proactive, adaptable, and confident in leading by example while maintaining the highest standards of support and care.

Key Responsibilities

• Lead and support a team of Support Workers to deliver outstanding person‑centred support.
• Act as a positive role model, promoting best practice and professional standards.
• Ensure care and support plans, risk assessments, and positive behaviour support strategies are implemented effectively.
• Support the individual with daily living activities, community access, and meaningful engagement.
• Promote independence, choice, dignity, and inclusion.
• Safely support behaviours that may challenge.
• Monitor, review, and contribute to support documentation and reporting.
• Assist with staff supervision, mentoring, induction, and ongoing development.
• Support rota management and shift coordination as required.
• Work collaboratively with family members, healthcare professionals, and external agencies to achieve positive outcomes.
• Ensure compliance with company policies, procedures, and regulatory requirements.

About You

We are looking for candidates who:

• Have experience supporting people with learning disabilities and complex needs.
• Have experience supporting behaviours that challenge.
• Have previous experience in a senior support worker or team leader role, or can demonstrate leadership potential.
• Are confident in leading and motivating others.
• Are physically and emotionally resilient.
• Are positive, enthusiastic, and highly motivated.
• Can remain calm and confident in challenging situations.
• Have excellent communication, organisational, and problem‑solving skills.
• Are committed to learning, development, and continuous improvement.
• Enjoy being active and engaging in a wide range of activities.

You Will Thrive in This Role If You:

• Lead by example and enjoy supporting others to succeed.
• Love singing and music.
• Know your nursery rhymes.
• Have plenty of energy and a good sense of humour.
• Enjoy creating fun and meaningful experiences for others.
• Are proactive and able to think on your feet.
• Embrace a role where every day brings something different.

Training & Induction

Successful candidates will undertake:

• Enhanced specialist training.
• A comprehensive induction programme.
• Leadership and management development opportunities.
• Shadow shifts with experienced team members.
• Time spent with the individual's family to develop a deeper understanding of her personality, preferences, communication style, and support needs.

What We Offer

• Full-time day and night positions.
• Comprehensive training and ongoing professional development.
• Leadership development and career progression opportunities.
• A supportive and experienced management team.
• The opportunity to make a genuine difference in someone's life every day.
• Opportunities to progress within a growing organisation.

Join Our Team

If you share our values of being Safe, Sound and Supportive, and you have the leadership skills, commitment, and resilience to support both an individual and a dedicated team to achieve the very best outcomes, we would love to hear from you.

For more information, please contact [e-mail].