Team Leader

Flaming Grill; Gosport; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts (33%)}

Employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus £1,500

Wagestream access

Retail discounts

Job summary

Flaming Grill Gosport is seeking a proactive Team Leader to guide the team through busy shifts, ensuring high standards and a welcoming atmosphere for every customer. You will deputise for the management team, organise tasks, keep the bar safe and compliant, and support colleagues to deliver great experiences.

English fluency is essential to communicate clearly and resolve issues. Join us to develop your leadership skills within a lively pub brand that offers progression, training and a range of

Qualifications

• Proven ability to lead a team and maintain high standards during busy periods.
• Strong focus on customer experience and service delivery.
• Ability to communicate effectively with staff and customers.
• Understanding of safety, cleanliness, and legal compliance in a pub environment.

Responsibilities

• Lead by example to ensure shifts run smoothly.
• Deputise for management and resolve issues during absence.
• Coordinate team allocation and tasks during busy periods.
• Keep bar area safe, compliant and well-presented for customers.

Skills

Customer service

Leadership

Shift coordination

Allergen awareness

Job description

• Dept. L4/House: Cocked Hat (Gosport) - 06779

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.