Team Leader

Flaming Grill; Basingstoke and Deane; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discount on meals and drinks

Pension contribution

Employee assistance program

Training and development opportunities

Refer a friend bonus up to £1,500

Wagestream access

Staff discounts with brand partners

Job summary

Flaming Grill in the United Kingdom is seeking a Team Leader to guide and support the team during busy shifts, ensuring service standards remain high and customers stay happy.

You will deputise for the management team when needed, coordinate tasks, and help keep the bar and dining area safe, clean and compliant. Strong English and team spirit are essential for day-to-day success.

Qualifications

• Experience leading a hospitality team on busy shifts.
• Ability to maintain high service standards during peak times.
• Strong communication with team and customers.

Responsibilities

• Lead and support the team during shifts to run smoothly.
• Deputise for management when required and resolve issues.
• Ensure bar and floor areas are safe, clean and compliant.

Skills

Team leadership

Customer service

Shift coordination

Communication

Allergen awareness

Tools

POS systems

Allergen controls

Job description

• Dept. L4/House: Whitchurch (Whitchurch) - 08159

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.