Team leader

Costa Coffee; Gloucester; On-site; Full time

Job summary

Costa Coffee seeks a Team Leader (Barista Maestro) for its Gloucester location. This role offers a permanent contract with 30 hours/week, focusing on leadership and customer service while crafting unforgettable coffee experiences. Join a vibrant team where your contributions genuinely impact the community.

Benefits

Free parking on site

50% Staff Discount

Access to Coca-Cola share scheme

Matched pension contributions up to 10%

Costa Financial Support Fund

Qualifications

• An example setter, trusted to keep everything running smoothly.
• Ready to take on new responsibilities within the team.
• Able to turn their knowledge into innovative ideas.

Responsibilities

• Creating smooth shifts during busy periods.
• Training and accrediting new Baristas.
• Maintaining high standards in service quality.

Skills

Leadership

Customer Service

Teamwork

Job description

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Team Leader (Barista Maestro) - Triangle Way, Gloucester - 30 hours per week - Permanent contract

Free parking on site - 50% Staff Discount

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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