Repairs Planning Team Leader

Service Care Solutions Ltd; Stretford; On-site; Full time

Job summary

A leading Housing Association in Manchester is seeking a Repairs Planning Team Leader to manage a property maintenance scheduling team. The ideal candidate will have strong leadership skills and experience in housing repairs, ensuring effective scheduling and service improvements in a busy environment.

Benefits

£250 referral bonus

Qualifications

• Proven experience in a Repairs Planner or Maintenance Scheduler role.
• Ability to lead a team and coordinate workloads efficiently.
• Strong knowledge of housing repairs types and service standards.

Responsibilities

• Lead a team of planners, ensuring effective scheduling of repairs.
• Handle escalated customer queries and ensure high service standards.
• Manage contractor coordination and invoicing for repairs.

Skills

Communication

Leadership

Organization

Tools

Microsoft Excel

Microsoft Outlook

Scheduling Systems

Job description

Repairs Planning Team Leader
Manchester | Housing Association
6 Month Contract
35 Hours per Week
£22.92 to £24.38 per hour LTD / £19.67 to £20.92 per hour PAYE (inc holiday)

Are you an experienced Repairs or Maintenance Planner with strong team leadership skills? A leading Housing Association in Manchester is recruiting a Repairs Planning Team Leader to manage and coordinate a fast-paced property maintenance scheduling team. This role is ideal for candidates with experience in housing repairs, scheduler team management or property services coordination.

THE ROLE
As the Planning Team Leader, you will lead a team of Planners and Administrators, ensuring the effective scheduling of repairs, voids and M&E services. You will be responsible for team performance, operational support, and continuous service improvement within a busy Property Care department.

• Supervise and support planners, scheduling assistants and compliance staff
• Ensure optimal scheduling of responsive repairs, void maintenance and M&E tasks
• Handle escalated customer queries, ensuring high standards of customer service
• Oversee ordering and processing of repairs materials and parts
• Maintain accurate repair and compliance records using housing and scheduling systems
• Manage contractor coordination, invoicing and job cost tracking
• Contribute to performance reporting and help drive service delivery improvements

THE CANDIDATE
We’re looking for someone with proven experience in a Repairs Planner, Maintenance Scheduler, or Housing Repairs Team Leader role. You must have the ability to lead a team, coordinate workloads and maintain service efficiency within a housing or property maintenance environment.

• Previous experience managing or leading a planning/scheduling team in housing repairs
• Excellent communication, leadership and organisation skills
• Strong working knowledge of housing repairs types, priorities and response times
• Experience using scheduling systems and Microsoft Office (Excel, Outlook etc.)
• Customer-focused with experience managing complaints and service standards

THE CONTRACT

• 6 Month Temporary Contract
• 35 Hours per Week (Monday to Friday, 9am–5pm)
• £22.92 to £24.38 per hour LTD company rate
• £19.67 to £20.92 per hour PAYE (inclusive of holiday pay)

HOW TO APPLY
To apply for this role, please send your CV to [e-mail] or call 01772 208966
to discuss the opportunity in more detail.
Know someone who may be suitable? We offer a £250 referral bonus for every successful referral placed in a role!