Team Leader

Costa Coffee; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Costa Coffee is seeking a Team Leader to oversee operations and guide a team in delivering exceptional service. This role involves training Baristas, managing shifts, and maintaining quality standards, all while enjoying a competitive salary and great perks. Join a company that values diversity and community impact while crafting memorable moments for customers.

Benefits

Free Parking

50% Staff Discount

Access to Coca-Cola share scheme

Smart pension matched up to 10%

Financial Support Fund

Qualifications

• Example setter, trusted to keep operations running smoothly.
• Ready to take on new responsibilities.
• Learner who turns knowledge into ideas.

Responsibilities

• Create smooth shifts during busy periods.
• Train and accredit new Baristas.
• Maintain high standards and coffee excellence scores.

Skills

Leadership

Training

Teamwork

Job description

19 May 2025

Free Parking

50% Staff Discount

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour , rising with training to £13.43-£14.43 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate - which means you’ll be:

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email [e-mail]

• Job Function (REQUIRED FIELD) Retail Operations - Team Leader