Assistant Team Leader

Pasta Evangelists; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company in food and beverage services as an Assistant Team Lead. You'll manage day-to-day operations in the kitchen, ensuring outstanding food quality and customer satisfaction while developing your team in a dynamic environment. This role offers growth opportunities and a chance to contribute significantly to an exceptional culinary experience.

Benefits

Monthly performance bonus

Regular team socials

Free Pasta Evangelists products

Referral Scheme bonus

Cycle to work scheme

Development Opportunities

Qualifications

• Experience in a fast-paced kitchen or food retail environment.
• Strong desire to ensure product quality and customer satisfaction.
• Ability to coach and support team members.

Responsibilities

• Assist Team Leader with kitchen management and ensure compliance with health and safety regulations.
• Support and motivate team members and manage customer complaints.
• Maximize kitchen profitability by controlling costs.

Skills

Customer-focused

Team management

Attention to detail

Job description

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Description

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Department: Takeaway

Location: Cloud Kitchen - Bristol

Compensation: £12.50 - £13.50 / hour

Description

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Team Leader.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.
  
  

Who you are:

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!
  
  

What we can offer:

• £12.5 per hour - £13.5 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Food and Beverage Services

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