Team Leader

Waythrough; Enfield; On-site; GBP 35,000 - 45,000; Full time

Job summary

Waythrough in London is seeking a Team Leader to manage a team of Recovery Coordinators within our Service, supporting people through recovery journeys and ensuring high-quality care.

You will assist the Services Manager in delivering services, monitoring performance, and improving processes to meet contractual requirements and KPIs.

You will lead and motivate the team to ensure service users receive the highest standard of care and support throughout their recovery.

Responsibilities

• Lead and manage a team of Recovery Coordinators.
• Support the Services Manager to deliver high-quality services.
• Monitor performance and drive process improvements to meet KPIs.

Job description

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.

Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about supporting people to overcome challenges and achieve lasting recovery?

Our service is committed to strengthening pathways into drug and alcohol treatment, supporting people affected by substance use, homelessness, mental ill health, domestic abuse and more

This is an exciting opportunity to join our London services during a period of growth and transformation, helping shape innovative and effective recovery pathways.

As a Team Leader, you will play a key role in managing a team of Recovery Coordinators within our Service. You will support the Services Manager in delivering high-quality services, monitoring performance, and improving processes to ensure contractual requirements and KPIs are met.

You will lead and motivate a team of Recovery Coordinators, ensuring service users receive the highest standard of care and support throughout their recovery journey.