Team Leader

TipTopJob; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

TipTopJob is seeking an experienced Team Leader to guide a multi-disciplinary team delivering drug, alcohol and health and wellbeing interventions in Brixton, London. You will manage caseloads, oversee complex cases and support staff to provide person-centred care.

You will lead performance, data recording and partner collaboration, acting as the senior on site when required. This is a permanent, full-time role offering a challenging yet rewarding environment.

Qualifications

• Experience of working within drug and alcohol treatment, recovery, health or wellbeing services.
• Experience of leading, supervising or managing a team, with the ability to motivate and develop others.
• A strong understanding of substance misuse, recovery and harm reduction approaches.
• Experience of working with people with complex needs, including those experiencing low-level mental health difficulties.
• The ability to manage your own caseload and provide effective oversight of complex cases.
• Strong organisational skills, with the ability to prioritise workloads, manage deadlines and maintain high standards.
• Experience of working towards performance targets and quality standards.
• Good understanding of accurate data recording, monitoring and reporting.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with service users, colleagues and partner agencies.
• The confidence and judgement to make decisions and provide effective leadership when acting as the senior person on site.
• A collaborative approach and the ability to work effectively as part of a wider partnership network.
• A commitment to delivering high-quality, person-centred services and improving outcomes for people affected by drug and alcohol use.
• Resilience, professionalism and the ability to work calmly and effectively in a challenging and rewarding environment.

Responsibilities

• Leading, supporting and developing a team of practitioners delivering drug, alcohol and health and wellbeing interventions.
• Allocating and reviewing caseloads to ensure people receive the right level of support.
• Managing a small caseload of more complex cases, providing advice, guidance and oversight to practitioners.
• Supporting your team to deliver high-quality, person-centred interventions using both harm reduction and abstinence-based approaches.
• Ensuring the team meets agreed performance targets, deadlines and quality standards.
• Monitoring team performance and taking appropriate action to address areas for improvement.
• Supporting the Service Manager to ensure accurate data recording and timely data submissions.
• Working closely and collaboratively with partner agencies and other professionals to achieve positive outcomes for service users.
• Building strong and effective working relationships with your manager, colleagues and external partners.
• Acting as the most senior representative on site when required.
• Deputising for the Service Manager, helping to ensure the service continues to run smoothly and effectively.
• Contributing to the ongoing development and improvement of the service.

Job description

About The Role

Make a difference. Lead a team. Support people to achieve lasting change.

Location: Brixton
Salary : Competitive
Vacancy Type: Permanent

About The Role

Make a difference. Lead a team. Support people to achieve lasting change.

We are looking for an experienced and motivated Team Leader to join our drug and alcohol service, leading a dedicated team of practitioners who provide high:quality health and wellbeing interventions to adults affected by drug and alcohol use.

Youll play a key role in ensuring people receive person:centred, effective and compassionate support, tailored to their individual needs. This includes working across both harm reduction and abstinence:based approaches, while also supporting people with low:level mental health needs.

This is a varied and rewarding role where youll combine team leadership, case management, performance oversight and partnership working, while helping to ensure the smooth and effective running of the service.

What youll be doing

• Leading, supporting and developing a team of practitioners delivering drug, alcohol and health and wellbeing interventions.
• Allocating and reviewing caseloads to ensure people receive the right level of support.
• Managing a small caseload of more complex cases, providing advice, guidance and oversight to practitioners.
• Supporting your team to deliver high:quality, person:centred interventions using both harm reduction and abstinence:based approaches.
• Ensuring the team meets agreed performance targets, deadlines and quality standards.
• Monitoring team performance and taking appropriate action to address areas for improvement.
• Supporting the Service Manager to ensure accurate data recording and timely data submissions.
• Working closely and collaboratively with partner agencies and other professionals to achieve positive outcomes for service users.
• Building strong and effective working relationships with your manager, colleagues and external partners.
• Acting as the most senior representative on site when required.
• Deputising for the Service Manager, helping to ensure the service continues to run smoothly and effectively.
• Contributing to the ongoing development and improvement of the service.

What were looking for

• Experience of working within drug and alcohol treatment, recovery, health or wellbeing services.
• Experience of leading, supervising or managing a team, with the ability to motivate and develop others.
• A strong understanding of substance misuse, recovery and harm reduction approaches.
• Experience of working with people with complex needs, including those experiencing low:level mental health difficulties.
• The ability to manage your own caseload and provide effective oversight of complex cases.
• Strong organisational skills, with the ability to prioritise workloads, manage deadlines and maintain high standards.
• Experience of working towards performance targets and quality standards.
• Good understanding of accurate data recording, monitoring and reporting.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with service users, colleagues and partner agencies.
• The confidence and judgement to make decisions and provide effective leadership when acting as the senior person on site.
• A collaborative approach and the ability to work effectively as part of a wider partnership network.
• A commitment to delivering high:quality, person:centred services and improving outcomes for people affected by drug and alcohol use.
• Resilience, professionalism and the ability to work calmly and effectively in a challenging and rewarding environment.

This is an excellent opportunity for someone who is passionate about supporting people to make positive changes in their lives and who enjoys developing others and making a real difference.

As Team Leader, youll have the opportunity to shape the delivery of the service, support a committed team and work alongside a range of partner organisat