Recovery Coordinator

Waythrough; Tees Valley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Pension contribution

Life assurance

Cycle to Work

Job summary

Waythrough is recruiting a Recovery Coordinator to support the Reconnected to Health program at HMP Holme House, Stockton. You will provide personalised recovery support, coordinating care plans and liaising with staff, families and partner agencies to promote progress towards self-sustained recovery.

The role requires a holistic approach, effective risk management and experience with substance misuse. DBS clearance is required and working pattern may include evenings/weekends.

Qualifications

• A Level 3 qualification in Health & Social Care (or equivalent) or willingness to work towards this.
• Experience delivering one-to-one and group-based interventions.
• Knowledge of recovery planning, risk assessment, safeguarding.
• Understanding of motivational interviewing, CBT, or psychosocial interventions.
• Confidence using IT systems and maintaining accurate case records.
• Flexible hours including evenings and weekends.

Responsibilities

• Provide 1:1 support for service users from brief interventions through structured treatment.
• Devise, implement and review recovery plans and treatment.
• Carry out triage and comprehensive assessments with service users.
• Collaborate with partner agencies for shared assessments and interventions.
• Lead case management including risk assessments and safeguarding using an online system.

Skills

One-to-one & group interventions

Motivational interviewing

IT systems & record keeping

Excellent communication

Flexible working hours

Education

A Level 3 Health & Social Care

Tools

Online case management system

Job description

Recovery Coordinator - Reconnected to Health

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Location: HMP Holme House, Stockton on Tees, TS18 2QU

Working Hours: 37 hours per week, Monday to Friday between 07:30-16:30

(may be an occasional evening or weekend shift, depending on services needs)

Contract Type: Permanent

Salary: £25,877.80 - £34,240

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About The Role

An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMP Holme House. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities.

You will take a "whole person" holistic approach to ensure that every service users' package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.

Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.

Carry out triage/screening assessments and comprehensive assessments with service users.

Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service users' progression from engagement, through structured treatment to self-sustained recovery.

Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.

To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.

Due to the nature of this role, you will be required to undergo an Enhanced Adult Barred DBS check and prison vetting clearance.

About You

We are looking for a motivated and compassionate individual who is passionate about supporting people on their recovery journey. You will have experience working with individuals affected by substance misuse and be confident in delivering person-centred support that promotes positive outcomes.

You will bring strong communication and interpersonal skills, with the ability to build trusting relationships with service users, families, and partner agencies. You are organised, able to manage a varied caseload, and comfortable working both independently and as part of a multi-disciplinary team.

To be successful in this role, you will ideally have:

• A Level 3 qualification in Health & Social Care (or equivalent), or willingness to work towards this
• Experience delivering one-to-one and group-based interventions
• Knowledge of recovery planning, risk assessment, and safeguarding practices
• An understanding of evidence-based interventions such as motivational interviewing, CBT, or psychosocial interventions
• Confidence using IT systems and maintaining accurate case records
• A flexible approach to working hours, including evenings and weekends where required

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave

Professional Fee Reimbursement For Relevant Qualifications

• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.