Team Leader

Greene King; Eastleigh; On-site; GBP 24,000 - 30,000; Full time

Job summary

A well-established pub restaurant seeks a Team Leader to ensure smooth operations and maintain high standards. The candidate will lead the team, enhance customer experiences, and support the management team during shifts. Strong customer service and leadership abilities are essential, along with a positive attitude and attention to detail. This position offers various rewards including discounts and opportunities for career progression.

Benefits

Competitive salary

Pension contribution

Training and development opportunities

Employee discounts

Wagestream access

Referral bonuses

Qualifications

• Experience in a leadership or supervisory role in hospitality is preferred.
• Ability to adapt quickly during busy shifts.

Responsibilities

• Lead the team during shifts ensuring customer satisfaction.
• Resolve customer issues and maintain high service standards.
• Ensure compliance with safety and cleanliness protocols.

Skills

Attention to detail

Customer service

Team coordination

Adaptability

Positive attitude

Job description

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Job Title: Team Leader at Pub & Grill

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure high standards are maintained and our customers are kept happy.

Company Description

Join us at Pub & Grill, where we combine the warm welcome of a cozy pub with the style and quality standards of a restaurant. Our kitchens serve a great range of comforting classics and healthy options. Whether stopping for a quick drink, a working lunch, or a 3-course evening meal, everyone receives a warm Pub & Grill welcome.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contribution, and:
• The chance to further your career across our well-known brands with training and development at each level.
• Discount of 33% for you and 15% for your loved ones on all of our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• Discount of 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are placed.
• Access your wage before payday with Wagestream.
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Be a role model in providing excellent service and a warm welcome.
• Ability to think quickly and adapt during busy shifts.
• A positive attitude and team spirit.