Team Leader

Greene King; East Kilbride; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33% staff discount

15% family discount

Employee assistance program

50% hotel discount

Refer a friend bonus £1,500

Wagestream access

Retail discounts (30%+)

Discounts with partner brands

Job summary

Greene King in the United Kingdom is seeking a Team Leader to guide the bar and front-of-house on busy shifts, ensuring service excellence and smooth operations. You’ll role-model high standards, mentor colleagues and help deliver a warm, memorable customer experience every time.

Deputise for the management team, coordinate the team, and maintain a safe, legal, and clean bar area. If you enjoy fast-paced environments and leading by example, this is a great step for your hospitality career.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to ensure high standards and customer happiness.
• Coordinate and support the team during busy shifts to maintain smooth operations.
• Deputise for management when required and address issues promptly.
• Maintain a safe, compliant bar area and ensure a welcoming environment for guests.

Skills

Team leadership

Customer service

Communication

Problem solving

Tools

POS system

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.