Team Leader

greene king; Kittochside Village; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development and training

33% discount for you and 15% for loved ones

50% discount at Greene King Inns and hotels

Employee assistance program

Wagestream for early wage access

Retail discounts

Job summary

A well-known hospitality brand in Kittochside Village is looking for a Team Leader to oversee operations, ensuring high standards and customer satisfaction. Responsibilities include leading a team, resolving issues, and maintaining a safe, legal, and clean environment. A strong eye for detail and a positive, team-oriented attitude are essential. This role comes with competitive pay and various perks, including discounts and growth opportunities.

Qualifications

• Great eye for detail when serving drinks.
• Role model for customer service.
• Ability to think on your feet during busy shifts.
• Positive attitude and team player.

Responsibilities

• Provide a memorable experience for customers.
• Deputise for management and resolve issues.
• Organise the team during busy shifts.
• Ensure bar safety and cleanliness.

Skills

Attention to detail

Customer service

Team player

Adaptability

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.