Team Leader

Costa Coffee; East Hagbourne; Sur place; GBP 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

Food & drink discount

Pension match

Coca-Cola share scheme

Financial Support Fund

Résumé du poste

Costa Coffee is seeking a Team Leader to energise and support staff while ensuring excellent service and coffee excellence across shifts. You will lead smooth operations, train Baristas, and model reliability and accountability on the shop floor.

The role emphasizes strong communication, adaptability and a positive, proactive leadership style in a fast-paced retail environment with flexible shifts and store-level autonomy.

Qualifications

• Experience as a team leader or ready to step into the role.
• Excellent communication and motivational skills.
• Ability to train and support new Baristas.
• Commitment to service excellence and coffee quality.

Responsabilités

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Be a reliable role model with accountability and maturity
• Be a strong team player with great communication skills
• Lead with energy, confidence and positivity
• Stay adaptable, resourceful and calm under pressure

Description du poste

At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store., We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally. What you’ll do

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well. A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role. £13.75-£14.75 per hour (location dependent)
• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks