Barista Maestro/ Team Leader FT

Costa Coffee; Hitchin, Stotfold; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

50% discount on all food and drink in 

Matched pension up to 10%

Coca-Cola share scheme

Financial Support Fund

Job summary

Costa Coffee is seeking a Team Leader to drive smooth shifts and support a high-performing team in our Hitchin store. You will energise and guide staff, uphold coffee excellence, and adapt to changing store needs while delivering great customer experiences.

As a Team Leader, you’ll train new Baristas and lead by example with accountability, communication, and a positive, energetic approach to leadership on every shift.

Qualifications

• Reliable role model with accountability and maturity.
• Strong team player with great communication skills.
• Energetic, positive and confident leading others.
• Adaptable, resourceful and calm under pressure.
• Experience as a team leader or ready to step into the role.

Responsibilities

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep everything running well.

Skills

Team leadership

Communication skills

Motivation

Adaptability

Calm under pressure

Barista training

Job description

Team Leader

At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

• £13.75-£14.75 per hour (location dependent)
• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks: https://bit.ly/costaperks

We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally.

What you’ll do

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well

Who you are

• A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role