Team Leader

Greene King; Crossgates; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Career development opportunities

33% discount for employees

50% discount at Greene King Inns

Employee assistance program

Wagestream access to wages

Résumé du poste

A leading pub operator is seeking a Team Leader in Crossgates. In this role, you'll supervise a team, ensuring high service standards and customer satisfaction. Responsibilities include managing busy shifts and resolving issues. Candidates should be detail-oriented, adaptable, and possess a positive, team-oriented mindset. The company offers competitive pay, discounts for employees and their loved ones, and opportunities for personal growth. Join a community-driven work environment where team effort is valued.

Qualifications

• Strong attention to detail ensuring quality standards.
• Ability to handle busy shifts effectively.
• Experience in providing memorable customer service.

Responsabilités

• Lead the team to maintain high standards during shifts.
• Provide great customer experiences.
• Manage and resolve issues in management's absence.

Connaissances

Customer service excellence

Team coordination

Attention to detail

Flexibility

Positive attitude

Description du poste

• Dept. L4/House: Byways (Crossgates) - 07663

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Job Location