Team Leader

John Lewis Partnership; Cotesbach; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Flexible working

Résumé du poste

John Lewis Partnership is seeking a hands-on Catering/Facilities Assistant to support site operations across our campuses. You will lead small teams, maintain food safety standards, and train new starters while ensuring vending and dining services meet high standards of service.

You will complete inductions, use the Food Monitoring System, manage rotas, and collaborate with managers on interviewing and stock control. Flexible hours and progression opportunities are offered.

Qualifications

• Food Safety Level 2 and 3 desirable or equivalent.
• Operational experience in dining facilities and hospitality environments.

Responsabilités

• Ensure food safety requirements are maintained.
• Deliver full site and department inductions from day 1.
• Complete Food Safety Level 2 within 3 months and Level 3 after joining.
• Delegate tasks to Catering Assistants and train them.
• Induct new starters and support onboarding.
• Learn and use the Food Monitoring System.
• Create weekly rotas following partner schedules and holidays.
• Handle online ordering for food and uniforms.
• Update department invoicing and sales details.
• Assist with interviews values and recruitment tasks.
• Provide training on department programs.
• Ensure vending services deliver excellent customer service.
• Maintain stock across campuses with minimal supervision.
• Visit vending machines regularly, ensure cleanliness, stock and pricing.
• Demonstrate team management and stakeholder influencing skills.
• Be IT literate with Google programs including Excel.

Connaissances

Team Management

Influencing skills

IT literacy

Outils

Google Workspace

Excel

Description du poste

Responsibilities

• Ensure food safety requirements are maintained.
• Full Site & Department Induction training from day 1
• As online training Food Safety Level 2 within 3 months & Food safety level 3 straight after both of these will be mandatory once in role
• To delegate tasks to the Catering Assistants
• To help & support the Catering Assistant: you will need to have a good knowledge of all the tasks that are completed-Day to Day facilitate training for our Catering Assistant
• To induct new starters
• You will learn and use our Food Monitoring System
• Create Weekly rota following Partners work schedules & Holiday approvals and planning
• Ordering: online food ordering / uniform ordering
• Update department online invoicing & sales details
• Support Team Managers with interviews
• Full training on Department programs to be provided
• Ensure the vending operation delivers outstanding service to meet Partners needs.
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Look after the stock inventory across the campuses with minimal supervision
• Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing to provide a great service.
• Team Management experience
• Stakeholder management or senior influencing skills
• IT Literate - All Google Programmes including Excel

Desirable Skills

• Food Safety Level 2 and 3
• Operational experience in Dining Room facilities and the Hospitality industry

Work Hours

Various full-time hours required

About Us

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.