Team Leader

John Lewis & Partners; Milton Keynes; On-site; GBP 28,000 - 39,000; Full time

Job summary

John Lewis & Partners at Magna Park, Milton Keynes, seeks an operations lead for catering with a permanent contract and rotating 11:30–19:30 shift, including some Saturdays. Salary £28,400–£38,600 per year. The role emphasizes team leadership, safety compliance, and training across the site.

Responsibilities include managing Catering Assistants, running inductions, using the Food Monitoring System, planning weekly rosters, and ensuring stock and vending needs are met. DBS checks may apply.

Qualifications

• Team management experience.
• Stakeholder management or senior influencing skills.
• IT literate with Google programmes including Excel.

Responsibilities

• Ensure food safety requirements are maintained.
• Delegate tasks to the Catering Assistants.
• Induct new starters and provide training.
• Learn and use the Food Monitoring System.
• Create weekly rota following Partner schedules and approvals.
• Stock inventory control and vending machine upkeep.
• Support interviews and update invoicing and sales details.

Skills

Team management

Stakeholder management

Excel

Google Suite

Tools

Google Suite

Excel

Job description

About The Role

Working pattern: 4 week rolling rota working 11:30 - 19:30. Included in the 4 week rota is 1 Sat and Sun working and 1 Sat only
Salary: The annual salary rate for this role is £28,400 - £38,600
Contract type: This is a Permanent Contract
Location: Magna Park

• Ensure food safety requirements are maintained.
• Full Site & Department Induction training from day 1
• As online training Food Safety Level 2 within 3 months & Food safety level 3 straight after both of these will be mandatory once in role
• To delegate tasks to the Catering Assistants
• To help & support the Catering Assistant: you will need to have a good knowledge of all the tasks that are completed-Day to Day facilitate training for our Catering Assistant
• To induct new starters
• You will learn and use our Food Monitoring System
• Create Weekly rota following Partners work schedules & Holiday approvals and planning
• Ordering: online food ordering / uniform ordering
• Update department online invoicing & sales details
• Support Team Managers with interviews
• Full training on Department programs to be provided
• Ensure the vending operation delivers outstanding service to meet Partners needs.
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Look after the stock inventory across the campuses with minimal supervision
• Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing to provide a great service.
  

Essential Skills You’ll Need

• Team Management experience
• Stakeholder management or senior influencing skills
• IT Literate - All Google Programmes including Excel

Desirable Skills You Could Bring

• Food Safety Level 2 and 3
• Operational experience in Dining Room facilities and the Hospitality industry

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.