Team Leader

jlp; Milton Keynes; On-site; GBP 28,000 - 39,000; Full time

Job summary

John Lewis Partnership is seeking a Catering Supervisor at Magna Park Distribution Centre in Milton Keynes. You will manage Catering Assistants, delegate tasks, induct new starters, and ensure food safety standards while delivering high service levels.

The role involves planning weekly rosters, supporting interviews, and maintaining vending, stock, and equipment across the site. Training on food safety levels 2/3 and using the food monitoring system are included.

Qualifications

• Proven team management experience.
• Strong stakeholder management or senior influencing skills.
• Proficient IT skills, including Google Workspace and Excel.

Responsibilities

• Ensure food safety requirements are maintained.
• Delegate tasks to the Catering Assistants and induct new starters.
• Create weekly rotas and plan schedules for the team.
• Support interviews and help with training on department programs.
• Maintain vending operations, stock, and pricing accuracy across the site.
• Assist with online invoicing and sales details, and contribute to rostering and scheduling.

Skills

Team management

Stakeholder management

IT literacy

Job description

ABOUT THE ROLE

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Working pattern: 4 week rolling rota working 11:30 - 19:30. Included in the 4 week rota is 1 Sat and Sun working and 1 Sat only

Salary: The annual salary rate for this role is £28,400 - £38,600

Contract type: - This is a Permanent Contract

Location: Magna Park

About the role

• Ensure food safety requirements are maintained.
• Full Site & Department Induction training from day 1
• As online training Food Safety Level 2 within 3 months & Food safety level 3 straight after both of these will be mandatory once in role
• To delegate tasks to the Catering Assistants
• To help & support the Catering Assistant: you will need to have a good knowledge of all the tasks that are completed-Day to Day facilitate training for our Catering Assistant
• To induct new starters
• You will learn and use our Food Monitoring System
• Create Weekly rota following Partners work schedules & Holiday approvals and planning
• Ordering: online food ordering / uniform ordering
• Update department online invoicing & sales details
• Support Team Managers with interviews
• Full training on Department programs to be provided
• Ensure the vending operation delivers outstanding service to meet Partners needs.
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Look after the stock inventory across the campuses with minimal supervision
• Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing to provide a great service.

Essential skills you'll need

• Team Management experience
• Stakeholder management or senior influencing skills
• IT Literate - All Google Programmes including Excel

Desirable skills you could bring

• Food Safety Level 2 and 3
• Operational experience in Dining Room facilities and the Hospitality industry

Closing Date: November 4, 2026

Pay: £28,400.00 - £38,600.00 Annual

Contract Type: Permanent

Hours of Work: Various full-time hours required

Job Level: Partnership Level 9

Where You'll Be Working: Magna Park Distribution Centre (John Lewis & Partners), Fen Street, Milton Keynes, Buckinghamshire, MK17 8EW

ABOUT THE PARTNERSHIP

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.