Team Leader

Triangle Housing Association; Coleraine, Ballycastle; On-site; GBP 25,000 - 27,000; Full time

Job summary

A community-focused housing organization is seeking an experienced support worker to provide high-quality personal care and housing support for individuals with learning disabilities in the Coleraine area. The successful candidate will coordinate care plans, support personal care needs, and demonstrate strong leadership and teamwork. A Level 3 qualification in Health & Social Care is preferred. This permanent role offers a salary between £25,683 and £26,887 per annum for 37 hours weekly, with varying work hours.

Qualifications

• Minimum of 2 years’ experience in a care/support role.
• Willingness to complete a Level 3 qualification if not held.
• Must register with NISCC upon appointment.
• Experience supervising staff.
• Experience with individuals having learning disabilities/complex needs.

Responsibilities

• Coordinate care/support plans with service users.
• Support intimate personal care needs.
• Communicate effectively with all stakeholders.
• Promote social inclusion and access to activities.
• Provide leadership and support to staff.
• Participate in training and development opportunities.
• Encourage good practice and support induction of new team members.
• Work in accordance with Health and Safety policies.

Skills

Care/support experience

Communication

Teamwork

Leadership

Health and Safety knowledge

Education

Level 3 qualification in Health & Social Care

Job description

To work with service users and co-ordinate the staff team to deliver high quality personal care and housing support services to individuals with a learning disability and challenging behaviour, enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the Association’s Core Values, Customer Service Standards and Customer Service Guide. In line with the duty of care staff must actively challenge any dangerous, abusive, discriminatory, or exploitative behaviour or practices that place individuals at risk. Please note you are applying for a post working with people with a learning disability and complex needs who may also have a forensic background. You should be aware that given the nature of the disability of some of the service users with whom you will be working you may witness or experience behaviours that challenge. This could result in behaviours being displayed by the service user towards themselves, other service users or staff. Given this you should consider your application carefully and whether your qualities and skills are complimentary to working in such an environment.

Responsibilities

• Co-ordinate with the service user the planning, development and implementation of their care/support plans which will include any programme advised by a relevant professional. Evaluate and record progress regularly and support participation in review
• Support service users with intimate personal care needs, ensuring that their independence is promoted, and they are afforded appropriate levels of privacy and dignity.
• Communicate with service users, team members, manager, families/carers, and professionals which may have relevance to the service user’s wellbeing, ensuring continuity of the quality and safety of the service delivered.
• Support service users’ access and take part in a range of activities including recreational, educational, leisure, spiritual thus promoting social inclusion and integration in their local community.
• Provide leadership to support staff promoting good working relationships and encouraging teamwork to maintain a harmonious environment for service users and staff.
• Ensure attendance and participation in any internal and external personal development training, conference days etc.
• Encourage good practice and actively support members of the team in their induction and training.
• Carry out work in accordance with Health and Safety policy, procedures, training, and guidance within Risk assessments.
• Full list of responsibilities can be found on the Job description and Person Specification.

Skills and Qualifications

• Have a minimum of 2 years’ experience in a care/support role.
• Be willing to complete a Level 3 qualification in Health & Social Care if equivalent qualification is not already held.
• Must register with the Northern Ireland Social Care Council (NISCC) upon appointment (if not already registered).
• Experience of supervising staff.
• Previous experience of providing care/support to individuals with learning disabilities/complex needs including autism and challenging behaviour.

Location: Ballycastle, Coleraine & Ballyclare Areas, All of Northern Ireland. Salary: £25,683 - £26,887 per annum. Contract: Permanent. Weekly hours: 37. Closing date: 17/10/2025. Worktime: As per rota requirement but will include short days, long days and sleepovers.

Area: All of Northern Ireland

Closing date: 07 Nov 2025