Team Leader

Care Concern Group; City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bay Court Care Home, part of Care Concern Group, is seeking a Team Leader to oversee day-to-day care delivery and lead the care team. You will ensure residents receive safe, high-quality, person-centered support and act as a role model within the team.

You will manage shifts, supervise staff, coordinate care delivery, oversee medication administration, documentation and risk management while supporting audits and continuous improvement to maintain a well-run, high-performing service.

Qualifications

• SVQ Level 3 in Health and Social Care required.
• Experience leading or supporting a care team.
• Strong communication and leadership skills.
• A caring, compassionate and professional approach.

Responsibilities

• Lead shifts and supervise care staff.
• Coordinate delivery of care and care planning.
• Oversee medication administration and documentation.
• Support audits and continuous improvement.

Skills

Care leadership

Medication administration

Communication

Team leadership

Person‑centred care

Education

SVQ Level 3 in Health and Social Care

Job description

As Team Leader, you will play a key role in the day to day leadership and delivery of care within the home, ensuring residents receive safe, high quality and person centred support at all times. Working alongside the nursing and management team, you will help maintain standards, support compliance and ensure best practice is consistently followed.

You will lead shifts, supervise and support care staff, and take responsibility for the coordination of care delivery. This includes overseeing care planning, medication administration, documentation and risk management, ensuring all practices align with regulatory requirements and organisational standards.

You will act as a role model within the team, promoting positive working practices, supporting staff development and ensuring a culture of respect, dignity and accountability. You will also contribute to audits, reviews and continuous improvement, helping to maintain a well run and high performing service.

• SVQ Level 3 in Health and Social Care
• Medication administration training with competency
• Experience leading or supporting a care team
• Strong communication and leadership skills
• A caring, compassionate and professional approach

Bay Court Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.