Team Leader

TN United Kingdom; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Team Leader to join their vibrant team in Chester. This role involves overseeing the front of house operations, ensuring exceptional customer service, and leading a dedicated team. With flexible working hours and opportunities for personal development, you will thrive in a supportive environment that values your contributions. Enjoy a variety of perks including weekly pay, discounts, and a pension plan while working in a welcoming atmosphere that celebrates diversity and inclusion. If you have a passion for hospitality and a desire to make a positive impact, this is the perfect opportunity for you.

Benefits

Weekly pay

Discounts Platform

24/7 access to GP online

Paid breaks

Uniform or allowance provided

50% discount off food for up to 6 people

50% off accommodation

Pension plan

Employee assistance programme offering 24/7 support and advice

Qualifications

• Proven experience in a leadership role within hospitality.
• Strong ability to provide excellent customer service.

Responsibilities

• Oversee daily activities of the front of house team.
• Ensure high standards of service and customer satisfaction.

Skills

Team Leadership

Customer Service

Organizational Skills

Decision Making

Upselling

Education

Hospitality Qualifications

Job description

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Up to £12.39ph + Tips + some great benefits including:

• Weekly pay
• Discounts Platform
• 24/7 access to GP online
• Paid breaks
• Uniform or allowance provided
• 50% discount off food for up to 6 people
• 50% off accommodation
• Pension plan
• Employee assistance programme offering 24/7 support and advice

What hours will you be working?

Flexible hours up to 40 per week including evenings and weekends with flexible shifts.

Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you’ll be doing as a Team Leader

We are now seeking an experienced Team Leader to enhance our team, and help us be the best at what we do.

You will oversee the day-to-day activities of the front of house team, be knowledgeable about all the products we sell on the bar and in the restaurant area and be able to make recommendations and upsell. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

With a passion for hospitality you will be able to supervise in a team focused environment. You will have the ability to give clear direction, delegate and adapt to change. You will also be extremely organised and have strong decision-making skills.

Your Pub

The Stamford Bridge is a mere two miles from the Roman city of Chester, with its numerous tourist attractions and only ten minutes from the famous Chester Zoo. With its wonderful views over the Cheshire Plains, Stamford Bridge is the perfect place to enjoy the lighter evenings in its warm & welcoming atmosphere or while away the wintery nights by the log fires. The extensive food menu features an array of dishes to suit all tastes including delicious burgers, classic mains and succulent grills. We are proud to serve a great selection of high quality cask beers offering a wide range of styles and flavours.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.

Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.