Team Leader

TieTalent; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable care organization seeks a Team Leader in Cheltenham to supervise a team providing support for individuals with complex care needs. The role includes leadership responsibilities and direct patient care, ensuring high-quality, person-centred support. Ideal candidates will have leadership experience in health and social care, excellent communication, and organizational skills. Full-time position with 36 hours per week.

Qualifications

• Previous leadership experience within health and social care.
• Strong knowledge of supporting behaviours perceived as challenging.
• Excellent communication and organizational skills.

Responsibilities

• Lead and supervise a team of support workers.
• Manage staff performance, training compliance, and professional development.
• Deliver safe, personalised support alongside the team.

Skills

Leadership experience

Knowledge of Complex Care

Excellent communication skills

Organizational skills

Job description

Overview

Join to apply for the Team Leader role at TieTalent.

This is a blended role in Cheltenham, combining leadership duties with direct care, supporting an individual living in their own home who has Chronic Fatigue Syndrome, FND, and Gastroparesis. The person has interests in rehoming vintage treasures, creative projects, and gardening, and your leadership will help them enjoy life with safe, consistent, person-centred care.

Team Leader Supported Living | Cheltenham

36 hours per week | Permanent | Must hold a full UK Driving Licence

Responsibilities

• Leadership & Management (12 hours per week, off rota): lead and supervise a team of support workers, provide guidance, coaching, and feedback.
• Manage staff performance, training compliance, and professional development.
• Oversee rotas, care plans, risk assessments, and accurate record keeping.
• Uphold CQC standards and organisational policies, ensuring safe and compliant practice.
• Run regular team meetings, lead debriefs after incidents, and escalate to CCMs when required.

• Direct Support (24 hours per week, on rota): work alongside your team to deliver safe, personalised support.
• Promote and enable enriching activities that reflect individual interests and goals.
• Model best practice and embed a strong person-centred culture in daily care.
• Build positive relationships with the individual and their family to support continuity of care.

About You

• Previous leadership experience within health and social care.
• Strong knowledge of Complex Care, supporting behaviours perceived as challenging, and mental health support.
• Excellent communication and organisational skills, with the confidence to make decisions and manage risk.
• Based locally in Penzance (or nearby), with a full UK driving licence.

About Acuity Care Group

With nearly 20 years of experience, Acuity Care Group employs over 900 colleagues across three specialist divisions:

• Learning Disabilities & Autism (LD&A)
• Bespoke
• Team Brain Injury

This role sits within our LD&A division, where youll be supported by an experienced senior leadership team.

As Team Leader, youll balance leading your team and providing direct support ensuring outstanding care and making a real difference to someone’s life every day.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet

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