Team Leader

Asda; Birmingham; On-site; GBP 31,000 - 40,000; Full time

Benefits offered by this job

Colleague discount 15%

Staff programs and benefits

Company pension

Wellbeing support

Allies inclusion networks

Parental leave policies

Colleague recognition

Discounts across services

Job summary

Asda in Small Heath is seeking a Team Leader to drive the day-to-day running of the department, leading by example and ensuring excellent customer service. You’ll cover night shifts, manage stock, and support colleagues to keep operations smooth and the store running at peak standards.

You’ll work closely with your manager to maintain high standards, motivate the team, and handle issues on the shop floor while providing a positive shopping experience for customers.

Qualifications

• What makes a brilliant Team Leader: Customer-focused, supportive, organised, positive attitude, team player, reliable.
• Must have experience in retail or customer-facing environments.
• Willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude. Flexibility to work weekends/evenings.

Responsibilities

• Lead day-to-day running of the department and set high standards on the shop floor.
• Help manage stock and support new starters.
• Collaborate with the store manager to keep the team motivated and focused.
• Be the go-to person during night shifts to ensure smooth operations.

Skills

Customer focus

Supportive

Organised

Positive attitude

Team player

Reliability

Job description

Category

Retail Hourly Colleagues, Store Management

Job Title

Team Leader

Location

Small Heath

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Nights

Hours per Week

36

Pay Rate

£16.64

Category

Retail Hourly Colleagues, Store Management

Closing Date

12 September 2026

As a Team Leader, you’ll play a key role in leading the day-to-day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What Makes a Brilliant Team Leader

• Customer-focused: You put customers first and help your team do the same.
• Supportive: You’re approachable, helpful, and always ready to lend a hand.
• Organised: You can juggle tasks, manage priorities, and keep things on track.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Team player: You work well with others and help create a great place to work.
• Reliable: You take responsibility and follow through on what needs to be done.

What You’ll Bring

• Experience working in a retail or customer-facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.