Team Leader

Birmingham City Council; Birmingham; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme

Well-being support

Travel passes

Job summary

Birmingham City Council is seeking an experienced Team Leader to oversee a team of officers in a permanent role. The post focuses on people management, performance, and ensuring high-quality service delivery in line with council policies.

Ideal candidates will have prior management experience in housing or related services, with strong communication and organisational skills and a commitment to collaborative working with partners and communities.

Qualifications

• Experience leading a team and managing performance.
• Ability to supervise work, attendance and wellbeing matters.
• Strong communication and organisational skills.

Responsibilities

• Lead, support and develop a team through regular supervision and one to one meetings.
• Manage employee performance, attendance and wellbeing matters.
• Complete and oversee reports, assessments and case management activities.
• Attend home visits.
• Represent the service at meetings and collaborate with partner organisations.
• Ensure compliance with policies, procedures and legislative requirements.
• Support continuous service improvement and promote best practice across the team.

Skills

Leadership

Supervision

Communication

Organisational skills

Problem solving

Relationship building

Tools

Reports & case management

Job description

We are seeking an experienced and motivated Team Leader to join our service on a permanent basis. This is an excellent opportunity for an individual with strong leadership skills who is passionate about delivering high quality services and supporting teams to achieve positive outcomes. As a Team Leader, you will be responsible for providing day-to-day management and support to a team of officers, ensuring services are delivered effectively and in line with organisational policies and procedures. Key Responsibilities

• Lead, support and develop a team through regular supervision and one to one meetings.
• Manage employee performance, attendance and wellbeing matters.
• Complete and oversee reports, assessments and case management activities.
• Attend home visits.
• Represent the service at meetings and work collaboratively with partner organisations.
• Ensure compliance with relevant policies, procedures and legislative requirements.
• Support continuous service improvement and promote best practice across the team.
  We are looking for a confident leader who:
• Has previous management / supervisory experience preferably in a housing environment.
• Can effectively manage people, performance and service delivery.
• Has experience of applying policies and procedures consistently and fairly.
• Possesses excellent communication and organisational skills.
• Can build effective relationships with colleagues, customers and partner agencies.
• Demonstrates sound decision-making and problem-solving abilities.
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.