Team Leader

Mountain Warehouse; Banbury; On-site; GBP 15,081 - 21,479; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Auto-enrolment Pension scheme

Job summary

A leading outdoor retailer is seeking a passionate Team Leader in Banbury to inspire and lead our retail team. Responsibilities include driving sales, ensuring operational excellence, and delivering exceptional customer service. Ideal candidates will have experience in retail, be proactive, and display strong leadership skills. The position offers a competitive hourly wage, bonus opportunities, and various employee benefits.

Qualifications

• Passionate about delivering outstanding customer service.
• A confident and reliable motivator, with a talent for inspiring others.
• Experienced in all areas of retail, from stock control to visual merchandising.
• A strong communicator who can engage at all levels and provide constructive feedback.

Responsibilities

• Foster a collaborative and supportive team environment.
• Drive continuous growth by coaching and mentoring your team.
• Uphold impeccable shop floor standards every day.
• Set the standard for exceptional customer service.

Skills

Leadership

Customer Service

Team Motivation

Operational Excellence

Visual Merchandising

Job description

Join to apply for the Team Leader role at Mountain Warehouse

2 days ago Be among the first 25 applicants

Join to apply for the Team Leader role at Mountain Warehouse

Get AI-powered advice on this job and more exclusive features.

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

Department: UK Retail

Location: Banbury Gateway (BBU)

Compensation: £13.27 / hour

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

• Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
• Drive continuous growth by coaching, training, and mentoring your team.
• Keep your team informed and engaged through clear, open communication.
• Empower your team with up-to-date product knowledge to meet customer needs confidently.
  
  

Operational Excellence:

• Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
• Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
• Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
• Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
  
  

Sales & Performance:

• Motivate your team to meet and exceed sales targets and KPIs.
• Identify growth opportunities for team members and suggest strategies for their development.
  
  

Customer Experience:

• Set the standard for exceptional customer service and ensure it’s delivered consistently.
• Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism.
• Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
  
  

We Would Love To Meet Someone Who Is

• Passionate about delivering outstanding customer service.
• A confident and reliable motivator, with a talent for inspiring others.
• Experienced in all areas of retail, from stock control to visual merchandising.
• A strong communicator who can engage at all levels and provide constructive feedback.
• Proactive and results-driven, with a track record of setting and achieving goals.
• Approachable, trustworthy, and a natural team player.
• Skilled at problem-solving within company guidelines and policies.
  
  

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards
  
  

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Retail

Referrals increase your chances of interviewing at Mountain Warehouse by 2x

Sign in to set job alerts for “Team Lead” roles.

Coventry, England, United Kingdom 1 week ago

Silverstone, England, United Kingdom 6 days ago

Baginton, England, United Kingdom 2 days ago

Harpole, England, United Kingdom 6 days ago

Milton Keynes, England, United Kingdom 1 day ago

Silverstone, England, United Kingdom 1 week ago

Assistant Manager - London Gatwick Airport - New Store Opening!

Horley, England, United Kingdom 4 days ago

Whitchurch, England, United Kingdom 3 days ago

Milton Keynes, England, United Kingdom 1 week ago

Banbury, England, United Kingdom 1 week ago

Milton Keynes, England, United Kingdom 1 week ago

Northampton, England, United Kingdom 5 hours ago

Employee Engagement Manager ( Abu Dhabi- UAE )

Banbury, England, United Kingdom 6 days ago

Witney, England, United Kingdom 6 days ago

Coventry, England, United Kingdom 19 hours ago

Coventry, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 1 day ago

Oxford, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 2 days ago

Winslow, England, United Kingdom 1 day ago

Milton Keynes, England, United Kingdom 6 days ago

Oxford, England, United Kingdom 2 days ago

Assistant Manager - Banbury (12-Month FTC)

Banbury, England, United Kingdom 2 days ago

Banbury, England, United Kingdom 1 month ago

Oxford, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.