Team Lead Operations

Maersk; Reading; On-site; GBP 28,000 - 38,000; Full time

Job summary

Maersk Reading is seeking a Warehouse Supervisor to lead a busy warehouse operation. You will supervise daily activities, coach teams, manage safety, quality and performance to meet customer expectations.

The role focuses on process improvement, KPI tracking and ensuring compliance while developing colleagues and supporting recruitment and training. As a hands-on leader you’ll drive efficiency, coordinate resources, foster a safe workplace and build strong relationships with customers and

Qualifications

• Experience supervising or leading a team within a warehouse, logistics or fast-paced environment.
• Strong people management and coaching skills.
• Good understanding of warehouse health, safety and operational standards.
• Experience working with operational KPIs and performance measures.
• Confident managing day-to-day operational issues and priorities.
• Continuous improvement mindset and ability to identify practical improvements.
• Strong communication skills and ability to build relationships with colleagues and customers.

Responsibilities

• Supervise the day-to-day warehouse operation, ensuring work is completed safely and efficiently.
• Set clear operational priorities and ensure the team understands daily objectives.
• Monitor performance against customer and internal KPIs, identifying areas for improvement.
• Support resource planning, including absence, sickness and operational cover.
• Ensure equipment, processes and working practices are maintained to required standards.

Skills

Warehouse leadership

People management

Safety standards

KPIs / metrics

Problem solving

Communication

Hands-on leadership

Job description

Team Lead Operations Location: Reading Maersk
Are you an experienced Warehouse Supervisor who enjoys leading teams, driving performance and creating a safe, efficient operation? At Maersk, we’re looking for a Warehouse Supervisor to join our team in Reading. You’ll take responsibility for the day-to-day running of the operation, supporting your team to deliver against customer expectations while maintaining high standards across safety, quality, performance and compliance. This is a hands-on leadership role where you’ll have the opportunity to coach and develop colleagues, improve operational processes and make a real impact on how effectively the site performs.

What you’ll be doing

Leading the operation

Supervise the day-to-day warehouse operation, ensuring work is completed safely and efficiently. Set clear operational priorities and ensure the team understands daily objectives. Monitor performance against customer and internal KPIs, identifying and addressing areas for improvement. Support resource planning, including absence, sickness and operational cover. Ensure equipment, processes and working practices are maintained to the required standards.

Leading and developing your team

Provide day-to-day leadership, coaching and support to colleagues. Conduct performance reviews and support performance management where required. Help identify training and development needs and maintain the operational training plan. Support the recruitment, induction and training of new colleagues and agency workers. Encourage employee involvement through regular briefings and performance discussions.

Safety, security and compliance

Promote a strong safety culture and ensure required safety standards and procedures are followed. Carry out workplace safety checks and support incident investigations. Ensure appropriate security measures are followed to protect colleagues, the site, assets and customer products. Support customer, regulatory and internal operational audits. Ensure agreed company standards and procedures are consistently followed.

Customer & continuous improvement

Build positive relationships with internal and external customers, responding professionally to operational issues. Identify opportunities to improve processes, productivity and service. Support and lead continuous improvement activities within the operation. Implement agreed improvements and ensure relevant operating procedures and training materials remain up to date. Support environmental initiatives and improvements in operational efficiency.

What we’re looking for

We’re looking for someone with previous experience supervising or leading a team within a warehouse, logistics or fast-paced operational environment. You’ll ideally bring:

• Previous warehouse supervisory or team leadership experience.
• Strong people management and coaching skills.
• A good understanding of warehouse health, safety and operational standards.
• Experience working with operational KPIs and performance measures.
• Confidence managing day-to-day operational issues and priorities.
• A continuous improvement mindset and the ability to identify practical improvements.
• Strong communication skills and the ability to build effective relationships with colleagues and customers.
• A proactive, organised and hands-on approach to leadership.

Why join Maersk?

At Maersk, you’ll be part of a global organisation where safety, collaboration and continuous improvement are central to how we work. This role offers the opportunity to take ownership of a busy warehouse operation, develop your leadership skills and play an important part in delivering a great service for our customers.

If you’re an experienced warehouse professional ready to take the next step in your leadership career, we’d love to hear from you.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.