Team Lead Operations

A.P. Moller - Maersk; Reading; On-site; GBP 32,000 - 42,000; Full time

Job summary

Maersk in Reading is seeking an experienced Warehouse Supervisor to lead the day-to-day warehouse operation, coach the team and drive safety, quality and performance to meet customer expectations.

You will oversee resource planning, ensure standard procedures are followed, and support continuous improvement initiatives to enhance efficiency and service levels. This hands-on leadership role offers the chance to develop colleagues and influence site performance.

Qualifications

• Experience supervising or leading a team within a warehouse, logistics or fast-paced operational environment.

Responsibilities

• Supervise the day-to-day warehouse operation, ensuring work is completed safely and efficiently.
• Set clear operational priorities and ensure the team understands daily objectives.
• Monitor performance against customer and internal KPIs, identifying and addressing areas for improvement.
• Support resource planning, including absence, sickness and operational cover.
• Ensure equipment, processes and working practices are maintained to the required standards.
• Provide day-to-day leadership, coaching and support to colleagues.
• Conduct performance reviews and support performance management where required.
• Help identify training and development needs and maintain the operational training plan.
• Support the recruitment, induction and training of new colleagues and agency workers.

Skills

Leadership

Warehouse operations

KPIs

Safety

Job description

Team Lead Operations

Location: Reading
Maersk

Are you an experienced Warehouse Supervisor who enjoys leading teams, driving performance and creating a safe, efficient operation?

At Maersk, we’re looking for a Warehouse Supervisor to join our team in Reading. You’ll take responsibility for the day-to-day running of the operation, supporting your team to deliver against customer expectations while maintaining high standards across safety, quality, performance and compliance.

This is a hands-on leadership role where you’ll have the opportunity to coach and develop colleagues, improve operational processes and make a real impact on how effectively the site performs.

What you’ll be doing

Leading the operation

• Supervise the day-to-day warehouse operation, ensuring work is completed safely and efficiently.
• Set clear operational priorities and ensure the team understands daily objectives.
• Monitor performance against customer and internal KPIs, identifying and addressing areas for improvement.
• Support resource planning, including absence, sickness and operational cover.
• Ensure equipment, processes and working practices are maintained to the required standards.

Leading and developing your team

• Provide day-to-day leadership, coaching and support to colleagues.
• Conduct performance reviews and support performance management where required.
• Help identify training and development needs and maintain the operational training plan.
• Support the recruitment, induction and training of new colleagues and agency workers.
• Encourage employee involvement through regular briefings and performance discussions.

Safety, security and compliance

• Promote a strong safety culture and ensure required safety standards and procedures are followed.
• Carry out workplace safety checks and support incident investigations.
• Ensure appropriate security measures are followed to protect colleagues, the site, assets and customer products.
• Support customer, regulatory and internal operational audits.
• Ensure agreed company standards and procedures are consistently followed.

Customer & continuous improvement

• Build positive relationships with internal and external customers, responding professionally to operational issues.
• Identify opportunities to improve processes, productivity and service.
• Support and lead continuous improvement activities within the operation.
• Implement agreed improvements and ensure relevant operating procedures and training materials remain up to date.
• Support environmental initiatives and improvements in operational efficiency.

What we’re looking for

We’re looking for someone with previous experience supervising or leading a team within a warehouse, logistics or fast-paced operational environment.

You’ll ideally bring:

• Previous warehouse supervisory or team leadership experience.
• Strong people management and coaching skills.
• A good understanding of warehouse health, safety and operational standards.
• Experience working with operational KPIs and performance measures.
• Confidence managing day-to-day operational issues and priorities.
• A continuous improvement mindset and the ability to identify practical improvements.
• Strong communication skills and the ability to build effective relationships with colleagues and customers.
• A proactive, organised and hands-on approach to leadership.

Why join Maersk?

At Maersk, you’ll be part of a global organisation where safety, collaboration and continuous improvement are central to how we work.

This role offers the opportunity to take ownership of a busy warehouse operation, develop your leadership skills and play an important part in delivering a great service for our customers.

If you’re an experienced warehouse professional ready to take the next step in your leadership career, we’d love to hear from you.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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