Team Lead, FC Operations

Amazon; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in electronic commerce is seeking a talented individual for an operational role focused on safety, quality, and productivity. The successful candidate will collaborate with managers to drive improvements and manage employee performance, ensuring a safe and efficient work environment.

Qualifications

• Experience in an operational role.

Responsibilities

• Review work forecasts and determine productivity requirements.
• Collaborate with Operations managers to drive improvement projects.
• Manage employees and evaluate their performance.

Skills

Microsoft Office

Education

Bachelor's degree

Job description

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994, Amazon launched online in 1995 as an online bookstore, later diversifying into DVDs, CDs, MP3 downloads, software, video games, electronics, apparel, furniture, food, and toys.

At Amazon, we aim to be the most customer-centric company on earth. To achieve this, we seek talented, bright, and driven individuals.

The key focus areas for this role include safety, quality, customer experience, and productivity.

1. Review work forecasts and determine productivity requirements to meet overall building objectives.
2. Partner with other Area Managers to balance labor, ensuring efficient shifts while meeting goals.
3. Support safety programs and OSHA compliance to maintain a safe work environment.
4. Lead process improvement initiatives using Lean tools.

Key job responsibilities

• Collaborate with Operations managers to identify and drive improvement projects.
• Drive continual improvement, process excellence, and standardization at the site.
• Manage employees and evaluate their performance.
• Utilize performance metrics and process improvement strategies.

Candidates must be flexible to work weekends and/or overnight shifts regularly.

Basic Qualifications

• Experience with Microsoft Office applications.
• Bachelor's degree.

Preferred Qualifications

• Experience in an operational role.

We are committed to an inclusive culture that empowers Amazonians. If you need workplace accommodations during the application or onboarding process, please visit this link. For regional contacts, please reach out to your Recruiting Partner.

Posted: April 14, 2025 (Updated about 1 hour ago)

Additional postings: May 13, 2025 (Updated about 1 hour ago)

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.