Team Lead

Vaccination UK Ltd; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension 5% employer contribution

VIVUP discounts

Blue Light Card discounts

Employee referral scheme

25 days annual leave

Job summary

Vaccination UK, part of European LifeCare Group, seeks a Team Lead to manage the immunisation team across London, ensuring vaccination programmes are delivered on schedule and KPIs are met.

The role requires strong leadership, rota planning, budgeting, coordinating school sessions, stock logistics, and compliance with SOPs and PGDs; fixed-term until 31 March 2027. Working hours are Monday to Friday 8:00am–5:00pm.

Qualifications

• Degree or equivalent (Desirable).
• Leading and managing teams.
• Experience in managing and planning rotas.
• In-depth knowledge of performance metrics.
• Excellent communication (written and verbal).
• Organisational and time-management skills.
• Assertive, team player and critical thinker.
• Excellent IT skills and advanced MS Excel.

Responsibilities

• Lead and manage the immunisation team and monitor KPIs.
• Coordinate day-to-day service operations in their borough.
• Model core values and foster an inclusive work environment.
• Plan and manage schedules to cover administrators and nurses.
• Ensure school immunisation calendars and catch-up clinics meet KPIs.
• Oversee consent form processing per SOP.
• Maintain PGDs for Immunisations.
• Handle team budgets and KPI forecasting templates.
• Review uptake figures and work with schools on improvements.
• Arrange stock orders and transport vaccinations to sites.
• Contribute to team meetings and support the Programme Manager.

Skills

Leading teams

Rotas planning

Performance metrics

Communication

Time management

Critical thinking

IT skills Excel

Education

Bachelor's degree or equivalent

Tools

MS Excel

Job description

About Us

European LifeCare Group, a leading provider of vaccination clinics and on-site vaccination programs across Denmark (Headquarters) UK & The Netherlands. Even though the world today is very different, our vision from 1998 remains the same. We aim to fight disease and save lives by making prevention and treatment easy, accessible and safe.

Job Details

Job title: Team Lead

Contract: Fixed Term until 31.03.2027

Working Hours: Monday to Friday between 8:00am - 5:00pm.

Benefits

• Pension - 5% employer contribution based on qualified earnings.
• VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme.
• Blue Light Card - Supermarket & High Street Discounts.
• Employee referral scheme.
• 25 days annual leave.

Job Purpose

The post-holder will be responsible for managing the immunisation team to ensure vaccination programmes are delivered on time and results are achieved in line with contract specifications.

Key Responsibilities

• Responsible for leading and managing teams, including performance management, absence management, interviewing and onboarding candidates, probation reviews, and conducting 1-to-1 meetings.
• Coordinate the day-to-day operations of the service in their borough.
• Modelling core values, fostering a harmonious, inclusive work environment, and inspiring and motivating teams to produce exceptional work consistently.
• Plan, maintain, and manage a schedule to ensure adequate coverage for all administrators and nurses, and arrange emergency coverage when necessary.
• Responsible for ensuring that the calendar for school immunisation sessions and catch-up clinics is completed in line with contract KPIs.
• Manage consent form processing in accordance with Immunisation Standard Operating Procedure (SOP).
• Ensure Patient Group Directives (PGDs) for Immunisations are signed and maintained.
• Responsible for team budgets and forecasting templates in line with KPIs.
• Continuously review uptake figures and collaborate with schools and the management to implement relevant improvement plans and strategies when uptake is low.
• Handle stock ordering and arrange transportation of vaccinations to the site.
• Actively and constructively contribute to team meetings.
• Support and deputise for the Programme Manager.
• Undertake other duties as required for this position's level.
• Comply with company policies and procedures.

Experience/Skills

• Degree or equivalent (Desirable).
• Leading and managing teams.
• Experience in managing and planning rotas.
• In-depth knowledge of performance metrics.
• Excellent communication (written and verbal).
• Organisational and time-management skills.
• Assertive, team player and critical thinker.
• Excellent IT skills and advanced MS Excel.

European LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disabilities, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.

European LifeCare Group is one of Europe's largest independent provider of travel clinics and public vaccination programmes.

Founded in 1998, today European LifeCare Group has specialist clinics covering most of Denmark, the Netherlands, Sweden and the UK, where the company trades under a number of brands, including Danske Lægers Vaccinations Service, Vaccination UK, London Travel Clinic, Citydoc, Resecentrum vaccinationer, Mediprevent, Vaccinaties Op Reis and PreventVaccins.

European LifeCare Group also works for both the Danish and English National Health Service as a contracted service provider of immunisation programmes in schools and national influenza vaccination programmes.