TEAM COORDINATOR HGV

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Cardiff Council is seeking a proactive Team Coordinator HGV to manage cleansing activities across the city. You will lead cleansing teams, supervise operations, and drive improvements in service standards while coordinating with partners and ensuring compliance with relevant regulations.

The role requires an HGV licence (Class II/C) with CPC/DQC, strong communication and IT skills, and the ability to work to schedules and adapt to changing needs.

Qualifications

• Full valid HGV driving licence (Class II/C) with CPC/DQC card.
• Experience in leading operational teams, ideally in street cleansing or waste management.
• Strong written and verbal communication skills.
• IT literacy with Microsoft Office applications and the ability to learn new systems quickly.
• Knowledge of service specifications, requirements and relevant legislation.
• Ability to work under pressure, meet deadlines and manage complex problems.
• Commitment to delivering excellent customer service and to equality and safeguarding policies.

Responsibilities

• Coordinate and monitor cleansing activities across the city.
• Provide leadership and support to cleansing teams.
• Undertake cleansing tasks, including driving sweepers and transit vehicles.
• Monitor performance and develop staff in collaboration with the supervisor.
• Work with internal and external partners to improve service standards.

Skills

HGV Licence

Leadership

Organisational skills

Communication

Customer service

Coaching

Tools

Excel

Outlook

Word

PowerPoint

Job description

Cardiff is a vibrant and growing city, and we have an exciting opportunity for a motivated individual to join the Neighbourhood Services Team as a Team Coordinator HGV. Our team is committed to delivering excellent service to Cardiff’s residents and visitors, ensuring high standards in street cleansing, waste management, and environmental quality.

About the job

As a Team Coordinator HGV, you will coordinate and monitor all cleansing activities throughout the city, reporting to the Neighbourhood Services Supervisor. You will provide leadership and support to your cleansing teams, undertake all cleansing activities as required (including driving small and large mechanical sweepers and transits), and demonstrate best customer practice. The role involves managing resources, developing staff, monitoring performance, and working with internal and external partners to improve service standards and outcomes for Cardiff’s communities

What We Are Looking For From You

• Experience of working within an operational team, ideally in street cleansing or waste management.
• Good level of literacy and excellent written and oral communication skills.
• Full valid HGV driving licence (Class II (C) and CPC/DQC card).
• IT literate, with the ability to use Microsoft Excel, Outlook, Word, PowerPoint, and quickly learn new systems.
• Knowledge of relevant service specifications, requirements, and the legislative framework.
• Strong organisational skills, with the ability to work under pressure, meet deadlines, and manage complex problems.
• Ability to provide leadership, support, and coaching to team members.
• Self-motivated, adaptable, and committed to delivering excellent customer service.
• Commitment to the Council’s Equality and Diversity Policy and corporate safeguarding responsibilities.
• Full valid HGV driving licence and/or access to own transport.

Additional information

• Lamby Way Depot,6.30am - 2.30pm Monday to friday
• The post requires you to work from any designated Council facility.
• The post may involve shift work, including weekends and bank holidays (excluding Christmas Day).

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Job Category Environmental / Waste / Recycling

Working Pattern/Contract Type Full Time Permanent