Team Assistant

Godiva Chocolatier; Chiswick; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual Incentive Plan

Health Cash Plan

Private Medical Insurance

25 days + bank holidays

Job summary

Godiva Chocolatier in Chiswick Park is seeking a proactive Team Assistant to support senior leaders within our Global Commercial Team and the Godiva Team. You will manage diaries, travel, meetings, and expenses, while coordinating internal and external events to ensure smooth operations.

The role requires strong communication, superb organisational skills, and a collaborative mindset; previous similar experience is valued and the position is on site.

Qualifications

• Advanced Word, Excel and Outlook skills are essential for daily admin tasks.
• Excellent written and verbal communication are required to support executives.
• Strong collaboration skills to work with multiple teams and leaders.

Responsibilities

• Coordinate meetings, book rooms, arrange catering and travel (UK & international).
• Manage diaries, schedule meetings, and process expenses and invoices.
• Maintain data, track changes, and prepare reports, presentations and minutes.

Skills

Advanced Word

Excel

Outlook

Communication

Tools

Microsoft Office

Job description

Want to deliver the Ultimate Chocolate Experience?

Role Title: Team Assistant

Location: Chiswick Park

Reporting line: Functional VP

Our story

Family and ideas have always been our ingredients. Our founding families believed biscuits and chocolates could bring moments of happiness to the world. Their ideas have stood the test of time. Their spirit continues to inspire our future. It’s in the care and the craft we bake into biscuits and chocolates that have been loved for generations. And it’s in the fresh ideas, the new twists, flavours and textures we add to old and new favourites.

Our 16,000 colleagues across our global network of bakers, distribution sites and offices each with their own unique, diverse experience. To bring happiness with every bite.

If you’re a part of the pladis team, you know what it means to bring it. Whether it’s or resilience, team spirit or go-getting attitude. Our courage and compassion. Our ownership. Our whole selves. We Bring it. Day in, day out.

Inspired by you

Our founders didn’t follow rules and recipes, they created them. We’re looking for fresh thinkers to help us create the next chapter for pladis.

pladis succeeds because of people like you. People who wake up in the morning excited to get to work. Who believe in themselves and their potential. Who want to grow as part of a global community of like-minded colleagues! Because growth is our oxygen and our fuel. And it’s our deep and abiding belief that growth comes from working together, helping each other out, always passionate about our purpose to bring happiness with every bite.

Our Purpose

Bring happiness with every bite!

It’s a purpose that every one of our colleagues, all around the world believes in. And while we’re all unique, we also share the same values.

Each of our values is important on its own. In combination they’re incredibly powerful.

Our values have deep personal meaning to us. They’re part of who we are and what we stand for as an employer.

Living our pladis values is a key part of success, look out for questions in your interview that link to these key pladis values.

Site Introduction

In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.

What will this role achieve?

You will work with Senior Leaders within our Global Commercial Team & Godiva Team. These Teams sit within our Global Functions. You will support the Senior Leaders and their teams, enabling them to operate effectively to deliver business objectives. The support you will provide maybe varied due to the unique requirements of each team.

Activities may include conference organisation, travel arrangements, diary management, PO management, team meetings and meeting preparation.

Overall, you will need to be extremely proactive, collaborative and a standout team player, able to multi-task to support individuals and the teams.

This role is not eligible for visa sponsorship.

What will be your key deliverables?

To provide a wide-ranging of administrative to the Vice Presidents within the

Function And Their Teams. Responsibilities Will Include

• Co-ordinating and setting up meetings; booking rooms, organizing catering
• Diary management; organising and scheduling meetings
• Organising travel arrangements (UK and International), including visas, accommodation, transport etc.

• Processing of expenses
• Payment of invoices
• Data, project and financial administration - tracking changes and processes
• Updating spreadsheets and databases
• Producing reports, presentations, minutes, action logs, templates
• Planning, organising and hosting of internal and external events, corporate lunch and dinners

• Being a central liaison point for internal/external parties
• Co-ordinating team deliverables and timelines and prompting actions as and when required

Bring your experience.

Essential Skills / experiences and qualifications:

• Able to build good, collaborative working relationships with a range of people
• Advanced Word, Excel and Outlook skills
• Excellent written and verbal communication skills

Varied Workload

• Attention to detail
• Excellent co-ordination, organisation and administration skills
• Eager to learn, flexible on working hours, open-minded and team oriented
• Ability to problem solve
• Ability to remain calm and focused under pressure & within strict deadlines
• Ability to adapt quickly to change
• Previous experience in a similar role

Desirable

Embraces innovation and is keen to leverage emerging AI and digital tools to simplify processes, improve productivity, and enable high-quality outcomes

What will the interview process be?

• Initial Telephone call with Talent Acquisition
• 1st stage interview – 45 minutes
• Technical interview to understand your skill set & experience.
• Competency-based interview aligned to our company values and your experience.
• 2nd stage interview – 30 minutes – an interview to dive a little deeper in to any remaining Technical & Competency areas.

pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

What does pladis offer you?

• Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
• Opportunity to self-enrol into Health Cash Plan
• Private medical Insurance (if eligible by grade)
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• Stakeholder Pension Scheme
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
• 25 days + bank holidays
• Holiday Enhancement Scheme
• 1 Volunteering Day per year
• Cycle to work scheme
• Discounted gym membership – Carlisle and Chiswick only
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
• Access to Employee Assistance Programme
• Financial Wellbeing Support
• Access to great training and development opportunities

Our Values

Purpose led – We’re energised and guided by our purpose to bring happiness with every bite

Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.

Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative – We gain strength from operating as one pladis, winning and succeeding together

Best mix of ingredients

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

Accessibility At Chiswick

Our Chiswick site has step‑free access, accessible entrances and lifts between floors to support with individuals with mobility needs. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to receive other benefits and privileges of employment, and where possible to perform key job functions.

Godiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.